Hi guys,
We would like you to try the following:
I. Documents
1. Shut down the game
2. Wait 5 minutes for the DAUpdater to shut down.
3. Go to your Documents folder and into “BioWare\Dragon Age\”
4. Delete the “AddIns” and “Offers” folders.
5. Go into the “Settings” folder.
6. Delete the following files:
II. Game
7. Go to the game install folder (by default C:\ Program Files (x86)\Dragon Age\)
8. Delete the “AddIns” and “Offers” folders.
III. DAUpdater
9. Go to the DAUpdater data folder (C:\ProgramData\BioWare\Dragon Age\DAUpdater\)
10. Delete the “Data” and “Info” folders.
At this point, all traces of DLC and DLC download attempts should be gone from the system. You should be able to re-launch the game, log in, and redownload the DLCs.
We would also ask you to Flush your DNS cache again.
To do that:
When you have done this correctly, you should see the message "Successfully flushed the DNS resolver cache".
Let us know if that worked.
Thanks!
Did not work at all. All that resulted is that I now have to manually download and reinstall the dlc's again along with awakening.
Understood about the reinstalling, but still manually instead of through the in game downloader. This method broke awakening as well, so had to uninstall and now in the process of redownloading the full game again.
@Mitsukayoi wrote:
Did not work at all. All that resulted is that I now have to manually download and reinstall the dlc's again along with awakening.
Reinstalling is actually the point. Sorry if that wasn't clear enough in my message. What we are trying to do is to get rid of all traces of former installation that may now interfere with the downloader and the DLCs. However let us know if the DLCs are still not triggering in-game.
That solution was ineffective. This led me to remove all traces of dragon age origins off my system, registry, program data, anything that related to it. Reinstalled again from scratch, flushing dns multiple times and with mulitple restarts. Still 'download failed' in the in game downloader. Manually installing each dlc and offer files once again.
I also now cannot run the manual installer... it complains about a missing XML file.
And my CD key seems to have gone missing... lovely.
@chancenoir wrote:
I also now cannot run the manual installer... it complains about a missing XML file.
And my CD key seems to have gone missing... lovely.
Does it say the exact name of the missing XML file?
@chancenoir wrote:
And my CD key seems to have gone missing... lovely.
Did you try this workaround?
