Cant download and install DLC. "Download Failed".

Hi guys, 

We would like you to try the following:

I. Documents

1. Shut down the game

2. Wait 5 minutes for the DAUpdater to shut down.

3. Go to your Documents folder and into “BioWare\Dragon Age\”

4. Delete the “AddIns” and “Offers” folders.

5. Go into the “Settings” folder.

6. Delete the following files:

• addins.xml
• offers.xml
• Profile.dap

II. Game

7. Go to the game install folder (by default C:\ Program Files (x86)\Dragon Age\)

8. Delete the “AddIns” and “Offers” folders.

III. DAUpdater

9. Go to the DAUpdater data folder (C:\ProgramData\BioWare\Dragon Age\DAUpdater\)

10. Delete the “Data” and “Info” folders.

At this point, all traces of DLC and DLC download attempts should be gone from the system. You should be able to re-launch the game, log in, and redownload the DLCs.

We would also ask you to Flush your DNS cache again.

To do that:

1. First hold the windows key on your keyboard and press the R key.
2. When the run window appears type CMD into the box and press enter.
3. When the CMD window opens type ipconfig /flushdns.

When you have done this correctly, you should see the message "Successfully flushed the DNS resolver cache".

Let us know if that worked.

Thanks!