Forum Discussion

IncMars's avatar
13 years ago

Can't Finish the Download

I bought the game a few days ago and i'm still trying to download. Every time i reach 96% the download freezes, i've been trying some solutions but none of them works. Thanks for the time, if you can help me i appreciate.

6 Replies

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hi incmars,

    Do you receive any error message? What troubleshooting steps have you already tried?

    Also are you on PC or Mac?

    All these details will help trying to find the best solution for you.

    Thanks,

    Eve

  • I'm on Windows 8 x64.

    I turned off the firewall and all the antivirus

    I tried to download it again several times

    I uninstalled origin, and run it as administrator

    On client_log i saw those error messages.

    [5784] [ID:dragonage_na] Bytes Downloaded:0 is less than requested:37385 but channel is no longer transfering. Worker must be restarted.

    [5784] [ID:dragonage_na] Received error from the http channel: The download session received an http server error with code [408]

    [2788] [ContentID: DR138994900] Request error: packages/core/env/hrt000d/hrt000d.gpu.rim Error: The download session received an http server error

    [2788] [ContentID: DR138994900] Request error: packages/core/env/den602d/den602d.gpu.rim Error: The download session received an http server error

    [2788] [ContentID: DR138994900] Request error: packages/core/env/ost000c/ost000c.gpu.rim Error: The download session encountered a timeout

     

    and other archives on /env folder

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Thanks for the info incmars.

    Are you connecting via proxy or VPN?

    If you utilise a VPN for your connection, you would need to ensure that the game is allowed to communicate through the VPN. If you are using a proxy server, please ensure that it is configured correctly in your Internet Options.

    If not, try flushing your DNS Cache and try redownloading again (When doing this make sure you run the cmd as administrator).

    To do so:

    1. Hold the windows key on your keyboard and press the R key.
    2. When the run window appears type CMD into the box and press enter.
    3. When the CMD window opens type ipconfig /flushdns.

    When you have done this correctly, you should see the message "Successfully flushed the DNS resolver cache".

    Let us know if that worked.

    Eve

  • I wasn't able to finish the download with this method. I successfully download the Open Beta of Crysis 3, but this game still freezes in 96%.
    The same errors were found in the client_log. There's no other way to download the game but in the Origin?

  • Anonymous's avatar
    Anonymous
    13 years ago
    Approved

    Hi incmars,

    You will need to install the game through Origin. 

    The next step I would recommend is to restart your computer in Safe Mode with Networking enabled and try downloading the game. 

    Also, make sure the Dragon Age folder is marked as readable in C:/Program Files (x86)/Origin games. 

    Hope that helps,

    Eve

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    I don't understand the solution "For this, I closed the dxsetup.exe in file manager windows". dxsetup.exe is not running in task manager, I don't get what the file manager windows is. Origin just shows my download queue and the content is frozen at 0% after downloading.

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