Forum Discussion

2 years ago

Solved

Can't open steam games cause EA app sucks

Hi, I bought recently Dragon's Age Inquisition but I can't play it, it just won't open, EA app resets and nothing happens, I'm going to reimburse the game if I can't play, any solutions???????

dragon age inquisition

EA_Illium
2 years ago
Hi @anacrisme

Can we try the following if you have not?

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)

EGS - Repair (Library > Tile dots > Manage > Verify)

Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)

Connection and Advance Connection Guides

Check for other applications that may be limiting EA App or Game performance

Run the System File Checker tool then Check for Windows and GPU updates

Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues

Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

AylaMarine

2 years ago

Yeah, people have been letting them know it doesn't work since at least last year. They just doubled down and made it harder(eventually impossible) to keep playing with Origin...without fixing their trash first.

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open steam games cause EA app sucks","id":"message:7480513","revisionNum":1,"repliesCount":2,"author":{"__ref":"User:user:1382487"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:dragon-age-franchise-discussion-en"},"conversation":{"__ref":"Conversation:conversation:7480513"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:7480513"},"body@stripHtml({\"truncateLength\":200})":" Hi, I bought recently Dragon's Age Inquisition but I can't play it, it just won't open, EA app resets and nothing happens, I'm going to reimburse the game if I can't play, any solutions??????? 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Hi, I bought recently Dragon's Age Inquisition but I can't play it, it just won't open, EA app resets and nothing happens, I'm going to reimburse the game if I can't play, any solutions???????

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Hi, I bought recently Dragon's Age Inquisition but I can't play it, it just won't open, EA app resets and nothing happens, I'm going to reimburse the game if I can't play, any solutions???????

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Hi @anacrisme

\n\n

Can we try the following if you have not?

\n\n

Repair/Verify your game based on which client you are launching from

EA App - Repair (My Collection > Tile Dots > Repair)
EGS - Repair (Library > Tile dots > Manage > Verify)
Steam - Verify in your library

EA App's Cache (Top Left Menu > Help > App Recovery)
Connection and Advance Connection Guides
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool then Check for Windows and GPU updates
Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
Restart your device in Clean Boot mode, then just try running the client and game

Thanks!

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