someone posted in another thread that, doing two things fixed issues for them in cutscenes in skyhold.
1) Used repair function on the game in Origin.
2) Set the game to run as Adminstrator.
They said once this was done, the issue was resolved. I have also seen that any program that uses overlay, ie Origin ingame or puts up OSD in game, such as fraps, or Afterburner can cause issues with crashes. Some things to try and see if works. Good luck
Just did it as you said, but the crash still exist....Hope someone in Bioware would see this post, realize this problem and report it in order to fix it in the next patch
