Collectors Edition + Awakening problem
I have bought several years ago the Dragon Age Origins Collectors Edition. Now when I install the game again through Origin software, it will install the DAO Digital Deluxe Edition, but I have no op...
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Here though is an overview of what I bought, from the Origin Customer Portal:
Collector’s Edition Pack,Dragon Age:
Origins - Awakening Uitbreidingspakket,
Dragon Age: Origins Digital Deluxe Edition
Dragon Age: Origins - Awakening Uitbreidingspakket Pc-download
Aant.: 1
29,99 €
Voltooid
29,99 €
Dragon Age: Origins Digital Deluxe Edition Pc-download
Aant.: 1
24,99 €
Voltooid
24,99 €
"Voltooid" means completed = paid.
I can also remember playing Awakening back in 2010 for 100%.
Ahhhh... So DAA was a separate purchase, and you have a record of it.
Then you need "official" support from the EA Game Advisors.
They are the only ones who can do anything about accounts, product codes, and authorizations.
You can contact them using the Help Center, (link in the top-right of every page here on the AHQ.)
After getting to the Help Center and filling out the required information, (Product/Problem/Platform)
look for the "Chat Now", "Call Me / Call Now", or "Email Now" buttons, not the AHQ "Ask Now" one.
(You've already done that.)
The exact options you see will vary depending on your region and the time-of-day. 😕mileyfrustrated:
If you select "Chat Now", (or "Call Now" if that is an option for you) be sure to have enough time to wait.
I always expect it to take an hour before I'm connected to someone, and am pleasantly surprised when it's less.
Good Luck!ns.
