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Have you tried repairing the game? That often fixes issues that a reinstallation doesn't. The process of repairing is different depending on whether you have the Steam, Origin, or GOG version.
It may also be useful to share a dxdiag file.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/
Hey @katsnushi,
Did you have the chance to try repairing the game like Fred_vdp suggested? Are you still running into the same crashes afterward?
/Kent
- 5 years ago
I have tried repairing the game, hasn't helped. One thing that's confusing about my game, I purchased it through Steam, I downloaded it through there but then I was prompted to use and download it from my Origin account, so that's what I did. From then on I've been playing through Origin, and since I played it for 50+ hours without issue I don't think it's connected to that. I'm starting to fear it's just broken
- EA_Kent5 years ago
Community Manager
Gotcha. Have you installed any mods or anything like that, or are you just playing the game as-is?
/Kent
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