Forum Discussion

Anonymous's avatar
Anonymous
11 years ago
Solved

Credit card verification failed

Hello,

I recieved an email that my credit was not able to be taken and updated the proper information.  Can you assist? I tried to call find out what the problem is and have dated the site so my preorder can be approved. 

Thanks,

Robert Heaney

There is a problem with your order

There seems to be an issue with your payment method that prevented this order from going through.

Please click here to update your payment information so that we may retry billing on this order

Thanks very much for shopping with Origin.

  • Anonymous's avatar
    Anonymous
    11 years ago

    We are generally unable to assist with billing related issues over public forums. From what I can see your order is still in processing, but if you want to be certain nothing is wrong and you will be charged properly, then please contact an Advisor via phone or chat.

1 Reply

  • Anonymous's avatar
    Anonymous
    11 years ago

    We are generally unable to assist with billing related issues over public forums. From what I can see your order is still in processing, but if you want to be certain nothing is wrong and you will be charged properly, then please contact an Advisor via phone or chat.