Forum Discussion

5 years ago

Solved

Crushes(Dragon Age Inquisition)

Hello i bought this game on steam 3 days (Dragon Age Inquisition)it will crush everytime i try to open it(i can run it on origin for 5 min then it crush again) some advice on this matter ?

dragon age inquisition

Leora85
5 years ago
@ArcOfHeaven If the game is sending you back to desktop pretty much immediately after starting it, that's most likely an antivirus issues (AVG or Avaast, usually). Avaast changed something several years ago which made it start doing this, never fixed it, and it started happening with AVG too after the companies merged or something. Either add the game, Origin (maybe Steam too, not sure how that whole thing works) and the save folder to global exceptions in your antivirus (must be global, just adding them to scanning exceptions won't prevent this issue), suspend your antivirus when you run the game, or replace your antivirus with one that works correctly (seriously, windows defender with windows 10 is fine and doesn't have this issue).

If that's not your issue, please post the dxdiag I requested in my previous post.

ArcOfHeaven

5 years ago

@Leora85 Do you use discord ? i would send you some pictures i can't upload them here unfortunetly.

Leora85

Hero+

5 years ago

@ArcOfHeaven If the game is sending you back to desktop pretty much immediately after starting it, that's most likely an antivirus issues (AVG or Avaast, usually). Avaast changed something several years ago which made it start doing this, never fixed it, and it started happening with AVG too after the companies merged or something. Either add the game, Origin (maybe Steam too, not sure how that whole thing works) and the save folder to global exceptions in your antivirus (must be global, just adding them to scanning exceptions won't prevent this issue), suspend your antivirus when you run the game, or replace your antivirus with one that works correctly (seriously, windows defender with windows 10 is fine and doesn't have this issue).

If that's not your issue, please post the dxdiag I requested in my previous post.