Forum Discussion

Anonymous

8 years ago

SolvedApproved

CTD on startup

I've enjoyed DAI several years ago. 400+ hours is recored in my origin. today, i bought all DLC and download the contents.. and game crash to desktop as soon as i click play. black screen is appeare...

dragon age inquisition

Anonymous
8 years ago
Approved
I solved this problem by simply re-installing my OS...
I do not know which cause this problem.... as i have also disabled all the service except for the service provided by microsoft, and Nvidia. However, it didn't fix my problem.
Anyway, if any of you meet the same issue as mine, just re-install your OS when none of the past solutions works.
I appreciate both of you for the kind reply.

Anonymous

8 years ago

Approved

Here's a link for dixdiag diagonose. It occurs error to access direct 3d. It seems it's caused by internal graphic card.

https://hastebin.com/koramuradu.tex

I temporary uninstall Avast. and still not work. I've made excepion path but it didn't work.

ingame overaly was turned off. I have steam version of DA:origin but don't have issue.

I delete related DA:I folder in my document folder.

Both graphic card version is the most current version.

I checked win 7 compability mode and run the program as administor but not work.

Any suggestion? ... The pirate version was worked... so it seems origin itself cause some troubles...

I also checked the starting program. The list are

ETD Control Center

GIGABYTE OSDV3

HD audio background process

Intel Driver and support Assistant tray

ItunesHelper

Origin

Steam Client Bootstrapper

System Tray

Windows Defender notification icon

Realtek HD autio manager

I can't find any weried progam in the list...

Fred_vdp

Hero+

8 years ago

It's possible that the Origin version isn't automatically switching to the dedicated graphics card. Just to be sure, force the game to launch the game using the Nvidia GPU. The option should be in the Nvidia control panel under 'manage 3D settings'.

If that doesn't work, just disable the integrated graphics chip entirely. You don't need it.

Anonymous
8 years ago
Approved
I solved this problem by simply re-installing my OS...
I do not know which cause this problem.... as i have also disabled all the service except for the service provided by microsoft, and Nvidia. However, it didn't fix my problem.
Anyway, if any of you meet the same issue as mine, just re-install your OS when none of the past solutions works.
I appreciate both of you for the kind reply.