*sigh*So, I acquired DA2 through Steam and it launches through the EA app. However, none of the DLC are showing up anywhere at all.I tried downloading them from EA but it tells me that I need to download the base game first (which I obviously have) even when I launch from the bin ship file.I've tried redownloading the game even attempting to use Origin instead of the EA app to no avail.I'm signed into EA in-game with DA2, though I tried the "fix" where you log in to DAO and that game won't let me sign into anything.Am desperate for any help or advice!Using Windows 11

@TangoNoir That means you have a different version of the game than the Ultimate Edition. If there is more than one edition available for players, it will say purchase rather than buy because you don't own that specific version or it isn't entitled to your account.Since it was through Steam, we won't see that purchase or have the ability to modify that one. You would need to reach out to Steam and have them look at your purchases. I would reach out to the here and see if they can take a look.

DA2 DLC not working in Steam/EA Play

12 Replies

EA_Shepard
Community Manager
3 years ago
@TangoNoir I see that Steam has an Ultimate Edition that has a lot of DLC in it. I also see just a DLC bundle you can purchase. Did you get this one, or did you get a different version on Steam?
TangoNoir
3 years ago
@EA_Shepard

I have the Ultimate Edition.

Adding here that if I open the EA app and go to DA2 and click manage then add-ons it shows The Black Emporium DLC but says to "manage on Steam".
That is the only DLC mentioned on the EA app and none appear in-game.
EA_Shepard
Community Manager
3 years ago
@TangoNoir Okay yeah if you own it in Steam it should always say that. All mine do I own there. When you go into the game itself, You logged in with the same EA Account linked to your Steam account.

I just download it, and when I went in the game, under the DLC section I see installed DLC listed there. Does yours show this or is it showing not installed?

DAO did the same with the Ultimate Edition. When you right-click on the game, go to properties, and under DLC, do you see it listed there as a bundle or do you see it there are all listed as single DLC downloads?
TangoNoir
3 years ago
@EA_Shepardthis is what I see listed under DLC in Steam:
This is how it looks in the EA app:
One update: I downloaded and ran all of the DLC .exe files and nothing happened except for now the Black Emporium works, which is the only DLC that shows up on the EA app.
EA_Shepard
Community Manager
3 years ago
@TangoNoir Does your purchase history in Steam show Ultimate Edition, or standard edition? You should see either a bundle under the DLC or a list of all DLCs.

Can you take a look at this link and do the same thing with one of the DLCs and just run it from this link?
TangoNoir
3 years ago
@EA_Shepard

My purchase history only reflects that I have an EA Play subscription.

My Steam library simply says I have "Dragon Age 2" but if I click through to the corresponding store page it specifies "Dragon Age 2: Ultimate Edition"

When I try to run any of the .exe files on that link I get an error saying that Dragon Age 2 must be installed first.
TangoNoir
3 years ago
@EA_Shepard Wait a second. Is the DLC for DA2 just not accessible via EA Play subscription only? This only just occurred to me, but it would be weird because DAO came with all of the DLC.
EA_Shepard
Community Manager
3 years ago
@TangoNoir That means you have a different version of the game than the Ultimate Edition. If there is more than one edition available for players, it will say purchase rather than buy because you don't own that specific version or it isn't entitled to your account.

Since it was through Steam, we won't see that purchase or have the ability to modify that one. You would need to reach out to Steam and have them look at your purchases. I would reach out to the here and see if they can take a look.
talosseptim
3 years ago
Sorry if this reply is too late but I had this same exact issue and here is how I got around it: So I found that only steam shows that I have an EA membership but the EA launcher, although connected to my steam account, does not say that I have EA Play. So what I did was cancel my EA membership on steam and then buy the membership on the EA app and from there, by clicking on the game in the EA app, I was able to manage and then download all the DLC. You have to download it all manually but that is how I got it all to show up.
AgridoceGabele
3 years ago
Can you elaborate more on how to resolve the issue?
I'm having exactly what happened in the pictures above
(Sorry for my English, I'm not native)