@Sstgr Yeah, I saw a bunch of errors that revolved around Windows itself plus all the optional updates for drivers and whatnot. Go to town on updating everything at one time.
Community ManagerHmm. Well, it is working again. Not sure what the problem was... After I couldn't load DA2, I tried Mass Effect. Got an error on that one down the lines of 'Your game failed to launch. An error on our end caused your launch to fail.' Unfortunately I see that message all too often. But after a forced logout via PC restart (couldn't log out of the app since DA2 was 'running'), everything seems to be working properly again.
So, it appears I no longer need help with this problem, but thanks for responding!
As an afterthought, you wouldn't, perchance, have any ideas why I get the failure to launch error so often? The app is also constantly logging me out when I am in offline mode. I wonder if all these problems it's been having may be related?
Community Manager
@Sstgr wrote:
Hmm. Well, it is working again. Not sure what the problem was... After I couldn't load DA2, I tried Mass Effect. Got an error on that one down the lines of 'Your game failed to launch. An error on our end caused your launch to fail.' Unfortunately I see that message all too often. But after a forced logout via PC restart (couldn't log out of the app since DA2 was 'running'), everything seems to be working properly again.
So, it appears I no longer need help with this problem, but thanks for responding!
As an afterthought, you wouldn't, perchance, have any ideas why I get the failure to launch error so often? The app is also constantly logging me out when I am in offline mode. I wonder if all these problems it's been having may be related?
This is such a generic error that it is hard to narrow down the reason. I can provide all the steps and take a look at your dxdiag here in a bit and see what I can find. It is honestly a hard one.
I would like to ask though, Do any of the apply to your EA account?
Recent purchases of any kind
If so, did any fail?
Was or is an EA Play subscription on your EA or console account?
Have you made any type or refund?
I purchased Mass Effect last week, but that would be my only recent purchase. No failed purchases or refunds either. I also don't have EA Play.
The issues have been going on fairly frequently for the past couple months, though. I almost always have to connect to the internet to start up a game when before I could just start them from offline mode.
Thanks for helping with this!
Here's the dxdiag you requested. In case it's needed for the other questions I just asked
