Forum Discussion

New Novice

4 years ago

Solved

DAI won't launch -- tried so many things already

Here's my DXDiag. DAI used to work absolutely fine on this exact same PC; I have 158 hours in the game and have completed a whole playthrough with minimal problems! I started replaying the whole se...

dragon age inquisition

EA_David
4 years ago
It's a pretty big step, but could you try launching the game on an alternative Windows profile and see if that helps?

https://support.microsoft.com/en-us/windows/fix-a-corrupted-user-profile-in-windows-1cf41c18-7ce3-12f9-8e1d-95896661c5c9

Fred_vdp

Hero+

4 years ago

I see mention of Activation64.dll in your DxDiag's crash logs for this game. @mcsupersport made a post about this back in 2020 over here: https://answers.ea.com/t5/Dragon-Age-Inquisition/Dragon-Age-inquisition-Wont-launch-Nothing-works/td-p/9274096

See if resetting the Origin cache fixes this: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

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One generic troubleshooting step that I haven't seen mentioned yet is to delete your game settings manually (a reinstall or repair skips this). Go to Documents - BioWare - Dragon Age Inquisition - Save. Find a file called ProfileOptions_profile and delete it. Hopefully that allows the game to launch, at which point it will create a new ProfileOptions_profile file.

elijaaaaaah

New Novice

4 years ago

I appreciate the response! I tried clearing the Origin cache, deleting the DAI settings file, and then launching with another clean boot -- no dice, unfortunately.