Hi everyone
I believed that I have fixed this problem since I have played the game for 2 days without any crash.
I have tried to many ways to solves this problem at the first place, it took me a bit of time to completely fixed it. I have tried every suggestions such as: update driver to the lasted version, update directx, install visual C++, under locking video card, lower the graphic... at some points I thought I have fixed it but I can only play the game for 30 min - 1 hour then the game crash again during the gameplay or the cutscenes. Finally, thanks to "The Maker" 😕mileyvery-happy: I have successfully fixed this directx error.
Here is how I have done. (some of the steps may not be necessary, but I still recommand you to do all of them, it never hurt to try and it can be done very quickly).
1) I went to C:\Users\Your-Username\Documents\BioWare\Dragon Age Inquisition\Save and delete ProfileOptions_profile. (Don't worry, you will not loose any of your saves, This will set your game graphic low any reset any of your game setting to default such as :keyboard control, subtitles in game... you can switch these option back on later).
2) I went to C:\Program Files (x86)\Origin Games\Dragon Age Inquisition\__Installer\directx\redist or to the location that you have installed the game, then open DXSETUP and install directx (If you press install and it say that your computer has already install it or anything similar to that, then you should be fine).
3) I download and installed Visual C++ Redistributable for Visual Studio 2012 Update 4 ,Then reset your computer. (If you have already installed, uninstall it then reinstall again, Note that uninstall any Visual C++ Redistributable for Visual Studio 2012 versions then only install 1 that fit your computer x64 or x84.)
Link download: http://www.microsoft.com/en-au/download/details.aspx?id=30679
4) I disable Origin in Game, you can find this under Origin / Application setting / Origin In Game (this may not be necessary, but it will help to reduce the game lag).
5) lauch your game then go to game option / display then switch to Windowed Fullscreen, also go to graphic to double check and make sure that Abient Occlusion has turn off. Then quit the game (because your setting will applied the next time your start the game).
=> Lauch your game and Enjoy! 😕mileyvery-happy:
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Notes 1: some of the thing I have not confirm that whether you can play your on any high graphic setting, I haven't try this since I'm not confidence that my computer is that strong to afford it anyway, I playing at low setting, the game run very smooth no lag or crash, the graphic is very good as well. If you computer are good then do all the steps first, play the game for 2-3 hours or even longer maybe, see whether the problem has fixed for your. Then try to go on what ever graphic as you like, I'm sure the game will look even better. But remember to play on Windowed Fullscreen and turn off the Abient Occlusion in graphic setting. 😕mileytongue:
Notes 2: as I mention that my computer is old, it is not strong enough to afford high graphic game, so if I can fix this problem, you can as well!
Here are my computer details:
OS Name Microsoft Windows 8.1
Graphic card: AMD Radeon HD 7500M/7600M Series
Graphic memory size: 1024 MB 😕mileysad:
Processor Intel(R) Core(TM) i5-3210M CPU @ 2.50GHz, 2501 Mhz, 2 Core(s), 4 Logical Processor(s)
RAM: 8G
Same problem. Nvidia card.
Turned off AO, played in Windowed Fullscreen. Game ran smoother, for a time. The only real difference is that instead of an error message I now have a white screen. Hopefully some sort of fix soon, as much as I am enjoying this game, continually having to re-do cutscenes/war table stuff is starting to grate.
Just spoke to EA on this they are working on a patch to fix the issue with the nivida cards. Hopefully they can fix this soon. They did send me a link for a c-cleaner so hopelfully that helps too. The advice you guys gave did help so good job there but even after all that i still crashed after almost and hour and thirty min of game play. Kinda bummed. As soon as they send me a link for this cleaner i will let you all know if it works. They did suggest run in window full screen and turn the resolution down one step for now.
My girlfriend is still having issues with her GTX 660, I suppose the drivers they put out saying best results for Dragon Age Inquisiton didn't quite do what they wanted to, though i twas a driver from the 18th, so might not even be the needed ones. Is there any other things that can be done? She literally has done every fix offered by EA, is it just down to waiting for a driver from NVIDIA now?
I have the exact same problem.
First I had random crashes with a Direct X error I couldn't even read and could only escape the situation by using task manager. Then I read about this error on the forums so i checked if my card was overclocked (it wasn't), set the graphic settings to minimum, disabled origins in game and played in windowed mode. With this I could play a bit, but the crashes still kept going, this time no Direct X error message, only a white screen. Now I'm at a point where I get the white screen crash immidiately after my latest game loading finishes. Still waiting for a patch to fix this, at least the problem is acknockledged.
one week and nothing is patched, nice !!!!!
