Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

DirectX 10 not supported

Ok so.. I got Inquisition today. After installing it and hitting play I get an error that says that my graphics card does not support directx 10. I have a Radeon HD 2600 XT, which I'm pretty positive does support DX 10. Any ideas what my problem could be? I've been to multiple sites that say 10 is supported, included cnet.com, as well as ati. I'm getting frustrated.

18 Replies

  • "Once you actually have a base PC, just keep a skinny, small, and light weight notebook system for portable convenience until it actually wears out.  Over eight years, for only $200 USD every couple of years, update the base machine to a useful standard for games, and you don't have to go through three complete laptops in the same time frame! "

    Oh, I know. I gave my gaming pc to a friend and I've built and repaired over 500+ PCs so I understand.  I no longer have a stable place of residence and will soon be either in a hotel or at a friend's couch so a desktop just isn't an option.  🙂 

    My laptop wasn't purchased for gaming purposes anyway. It just happens to play Inquisition okay, and plays most games from 2012-2013 fine dependent on the game engine it's using. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    Your forum name didn't strike an immediate chord,  yoiu must have been a fan of the Babylon 5 series of televison shows and novels back when those were current,  It was quite awhile back, since my copies are on VHS tapes, not DVDs.  Compared to any of the Star Trek series or movies, the quality was head and shoulders above all of them.

    (Pardon me, forum members, if many of you are too young to remember the TV show).

  • One of the best SCI-FI shows on TV..  I don't think many remember it.. I don't think some of the folks on here were born yet.   🙂  If you get a chance, watch a series called Tekwar. It was on SCI-FI channel for a brief time and it was a fun show.  It's based on series of novels by William Shatner. 

  • Anonymous's avatar
    Anonymous
    11 years ago

    I just did some quick digging and im sure the 2600xt is a DX10 card but its like 7 years old and wasnt a very good card even back then if memory serves. Im not sure if you stated which OS you have? if its XP then it wont run at all cause xp isnt supported and its only DX9.

    Im sure even if you got the game to run, it would run slower than a striking slug! 🙂

    Yeah I remember Tekwar being 44 and a major trek fan but I never like babylon 5 ☹️

  • Anonymous's avatar
    Anonymous
    11 years ago

    Without taking time to verify it, my suspicion is that AMD had dropped driver support for the HD 2000s, HD 3000s, and all but the top three or so of HD 4000s, before the game was even in its actual Beta period.  Anyway, as pointed out, making comparisons over the major changes in architectures between the HD 2000s and the HD 4000s is an unclear area.  It's probably best to go either upward or downward first, putting the HD 2600 up against an HD 3650 initially, and then that against an HD 4670, then after taking note of the differences along the way, finally compare the HD 4670 to the HD 4870,  

    . .  presuming there is no existing set of benchmarks from another Frostbite game in which all four have been tested . .

  • Anonymous's avatar
    Anonymous
    11 years ago

    Heres my fix for a computer with NVIDIA.

    It should be similar with other graphics drivers control panels. My problem was because my computer defaulted to using the CPU's graphics, rather than my graphics card. So here is how it worked and i got a start up.

    1. got the error message: "intel(R) HD Graphics" GPU does not support DirectX 10.0 which is required."

    2. Open up your NVIDIA (or whichever you use) control panel

    3. Go to "manage 3D settings" (or similar with your graphics)

    4. click on the "Program settings" tab

    5. look in the first drop down menu. it will list the specific program to optimize. click "Dragon age: Inquisition". If its not on the list then there is an "add" button to the right of the drop down menu. look it up there and add it.

    6. Look at the second drop down menu "select the preferred graphics processor for this program"

    7. set it to the graphics processor of choice, its probably currently set to "use global settings".

    8. apply settings before closing out of the control panel.

    9. start up the game!

    *** make sure your drivers and directx is updated before beginning! 🙂

    Worked for me, no problems so far!:catvery-happy:

    my specs:

    GPU: GE force 310M

    CPU: intel Core i5 CPU M480 @2.67 GHz

    Memory: 4.00 GB RAM

    Nvidia driver version: 340.52

    Running Windows 7

  • Anonymous's avatar
    Anonymous
    11 years ago

    And for some people, like me, who have AMD and no matter what cannot get the DirectX not supported message to go away, uninstall AMD. Worked for me and you can always install it again.

  • Anonymous's avatar
    Anonymous
    11 years ago

    The error message is more widely applied than its content indicates.  Video solutions, such as the typical Intel IGP, are too slow and / or lacking in standard features, to work correctly.  All of the Geforce devices ending in "10" are part of that class of very low quality rubbish. 

    http://gpuboss.com/gpus/Nvidia-GeForce-GTX-650-vs-GeForce-310M