If I have any of the windows games running and launch Inquisition it will say failed to create directX device and shut the windows game down. I thought that each program had it own instance of directx and so it should not clash with others. You seem to use a common access across all applications running is this also why you have so may directx crashes.
Community Admin@jcdoig Hey, just so I understand, if you launch DAI only you don't get issues? If you restart your machine with a Clean Boot, then only launch solitaire and DAI, do you see the same behavior?
If you do, next I'd check for potential driver issues. Please update your drivers, but ensure that you're using the version of the install that will remove your drivers and install a fresh set. Once this completes, please see if you can replicate the issue.
correct if I reboot and launch sol the DAI sol will crash with failure to create directx device even though it is running before I start DAI. My drivers are all up to date. As I tried this earlier I have a GTX 660 with Nvidia 347.88. I run a gigabyte assassin 2 m/board with a i7-3930 intel chip with 8 gb ram.
Community AdminThanks for the info. I wonder is that card overclocked, even with a factory overclock? If so, can you declock it and see if you get the same behavior?
I am now at the point of demanding a refund as the game has reverted to constant directx crashes - as I have shown I use a nvidia driver with geforce gtx 660 video card and the latest driver. I believe this problem should have been fixed ages ago from the amount of discussion on the problem . This is totally unplayable and is therefore not fit for service and refunds should be offered.
I too had 'bad luck' with a GTX 660. (See my thread here, I sidestepped the issue by swapping for a GTX 750. Mind you, my issue was not you're reporting!).There's a few things to try although you may have tried most. Including:
• Clean boot for troubleshooting https://support.microsoft.com/en-us/kb/929135
• Run Windows Driver Verifier (part of Windows 7 and Windows 8)
• Run System File Checker
• Check for Corrupt Direct X (see https://support.microsoft.com/en-us/kb/179113
Some of the various forum posts report issues with nVidia x60 type cards. I am assuming you've checked and updated motherboard drivers, motherboard BIOS if available, and have clean-installed the nVidia driver?
I also found the Microsoft Technet article The computer has rebooted from a bugcheck to be gold for methodical troubleshooting, it details a lot of the above steps (which are also those EA had me run through).
Hope this helps. At the end of the day there are some issues that are just waiting on Bioware to resolve (i.e. 'We are aware of issues with certain NVidia graphic cards and we are working with NVIDIA on a solution'), I hope this isn't one of them!
