Forum Discussion

Anonymous's avatar
Anonymous
9 years ago
Solved

dlc wont install

My DLC wont install. Have renewed licences and no joy. PS4 system just says waiting to install. Perhaps region problem ?

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi @quetskeel,

    @DarkAmaranth1966 is correct, this is how Playstation operates.  The base game, game saves and as well as DLCs must originate from the same store region for the Playstation to recognize them.  Check the official Playstation support forum for more info about that.

    Let us know if you have more questions.

4 Replies

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi @quetskeel,

    You mention the region. Is your game disk from a different region than the PSN store you bought the DLC from?

  • Anonymous's avatar
    Anonymous
    9 years ago

    It says on the box region free but I read on a post on this forum a user having the same problem and even though it stated region free on the box it turned out it wasnt. He didnt mention how he found this out or how he fixed it.

  • Anonymous's avatar
    Anonymous
    9 years ago

    The only two solutions I know are to get a refund and buy the DLC for the region your ACCOUNT is from or, create an account for the region the DLC is from and use that to download and install the DLC. it should then work on your main account, it just won't download and install unless it's form the same region as your account. The game and content are not region locked but, downloading and installing is.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hi @quetskeel,

    @DarkAmaranth1966 is correct, this is how Playstation operates.  The base game, game saves and as well as DLCs must originate from the same store region for the Playstation to recognize them.  Check the official Playstation support forum for more info about that.

    Let us know if you have more questions.

Featured Places

Node avatar for Dragon Age Franchise Discussion

Dragon Age Franchise Discussion

Join the Dragon Age community forum and share your experiences in the legendary world of Dragon Age.Latest Activity: 11 years ago
26,898 Posts