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Souryapool's avatar
Souryapool
4 years ago

Dragon Age 2 DLCs - Steam/Origin

I purchased the Dragon Age 2 Ultimate Edition on Steam, which comes with all DLCs. The DLCs, although installed, appear as "unauthorized" in game and are therefore inaccessible.

Whenever I try to login to authorize the DLCs, I get an error saying "Cannot connect to Dragon Age servers" (pic attached), essentially rendering the DLCs unplayable. Effectively, my money was stolen.

I know my login credentials are correct because I can log in to Origin just fine.

This is not the first time that EA games on Steam have caused issues for me, due to the dual Origin login requirement, but it is the most egregious. 

Have been trying to fix this for a day now, none of the solutions on the forum seem to work (and this seems to be a persistent problem).

28 Replies

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  • TinyArgonianMai's avatar
    TinyArgonianMai
    4 years ago

    hey guys so ive had a little look around on the boards and ive tried some things to fix the DLCs but nothing ha worked, so every time i try to load my main save it basically crashes out and tells me my DLC is unauthorised ive tried messing with the files but i dont want to break stuff and ive heard reinstalling doesn't help. i literally have no idea what to do so any idiotproof help would be greatly appreciated haha 

    thanks 🙂

  • mcsupersport's avatar
    mcsupersport
    Hero+
    4 years ago

    The DLC are alll accessed from your player home....I think it was Gamlen's house in DA2 first area before you move up in the world.  There SHOULD be a side room with a special deliveries chest and a couple statues there with lit icons.  So if you have Gamlen's home and you have looked everywhere there, then they aren't triggering in game BUT it sounds as if they should.

    The listing as 1.0 and NO Unauthorized indicates that it is installed and ready to use.  Should Could but so far not....

    As to starting over, it SHOULDN'T matter, as you SHOULD be able to add DLC as you go, as I know on original play, I added them as they were released and didn't have to start a new game other than maybe wanting to play them at different times instead of end game only...

  • graillyc's avatar
    graillyc
    4 years ago

    It finally worked!!

    I have no idea what's done it in the end, but somehow this time I loaded my saved game and I immediately got 'new quest' notices for every DLC installed!! and the whole list of them in the quest log menu -> premium content

    No clue why or how, but seems that I've finally got my downloadable content ready to play!

    I really, really hope that for at least some of you experiencing same trouble it will work out just as fine.

    Ma serannas, fellow gamers!

  • Melanthippe's avatar
    Melanthippe
    Rising Novice
    3 years ago
    I had this issue as well recently. Logging into EA account does not work for authorization of DLC.

    Solution:
    You need to log into dragonagekeep.com and then sync your career in the Career section of the keep website.


    Then you will be able to log in while running DA2 using your EA credentials. Once Logged in it will automatically authorize the DLC.

    Does not work without a synced career I found.
  • Melanthippe's avatar
    Melanthippe
    Rising Novice
    3 years ago
    @tiger42424242 I had this issue as well recently. Logging into EA account does not work for authorization of DLC.

    Solution:
    You need to log into dragonagekeep.com and then sync your career in the Career section of the keep website.


    Then you will be able to log in while running DA2 using your EA credentials. Once Logged in it will automatically authorize the DLC.

    Does not work without a synced career I found.
  • clydetree's avatar
    clydetree
    3 years ago

    What would you suggest if syncing from DA Keep didn't work? I feel like I'm running around in circles in these threads.

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    11 months ago

    Hey, Everyone

    As this thread is a bit old, things have changed and been updated; we will lock this down to prevent any necro-posting.

    If you run into any further issues, please create a new thread or add your information to an existing thread so we can begin tracking accordingly!

    Cheers!

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