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Culack's avatar
Culack
11 years ago

Dragon Age Crashing, Hard Shutdown

I know this has been posted before but I am having similar problems to most people out there.

I was able to play DAI for aout 25 hours, until about 2-3 days ago. Everytime I played the game either froze and completely locked up my computer or it would hard crash my PC (completely shut it off). I loaded AMD CCC and my MB check and my GPU temp when running is around 61 C, the CPU is at 59 C, and the MB is at 24 C. This can't be overheating shutdown because that is well within tolerable range for the unit.

I run the game off a SSD and my boot drive is also a SSD. I have run a chkdsk /f to fix any index issues but neither HD is going bad.

I ran a sfc /scannow and the only error I get is with a file called pretty_peacock.jpg.

I have uninstalled and reinstalled the game. I updated AMD CCC to the 14.11.2 Beta as was noted in another thread.

I have disable Origin in game.

I ran the game on admin.

I ran it in a different profile, both have admin rights. I created a new character in this profile and it still crashed between 5-10 mins. This isn't a bad or corrupt save/character.

As of now I think that some update, either Origin or DAI has borked the game and it really needs to get fixed. This is really starting to **bleep** me off becuase I was really looking forward to the game and now it is broken. The fact that I played for 25 hours with no issues points to a programing error, not a system error.

Without spamming this is what the first part of my dxdiag (run on 64 bit) looks like:

------------------
System Information
------------------
Time of this report: 11/29/2014, 08:35:12

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
Language: English (Regional Setting: English)
System Manufacturer: To be filled by O.E.M.
System Model: To be filled by O.E.M.
BIOS: BIOS Date: 10/20/10 09:47:36 Ver: 08.00.10
Processor: AMD FX(tm)-8150 Eight-Core Processor            (8 CPUs), ~3.6GHz
Memory: 32768MB RAM
Available OS Memory: 32714MB RAM
Page File: 3767MB used, 63707MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Display Tab 2: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Sound Tab 3: No problems found.
Sound Tab 4: No problems found.
Sound Tab 5: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D:    0/4 (retail)
DirectDraw:  0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay:  0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow:  0/6 (retail)

---------------
Display Devices
---------------
Card name: AMD Radeon HD 7700 Series
Manufacturer: Advanced Micro Devices, Inc.
Chip type: AMD Radeon Graphics Processor (0x683D)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_683D&SUBSYS_043B1043&REV_00
Display Memory: 1774 MB
Dedicated Memory: 2030 MB
Shared Memory: 3840 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: DLED32
Monitor Id: JHF0000
Native Mode: 1360 x 768(p) (60.015Hz)
Output Type: HDMI
Driver Name: aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.17.0010.1315 (English)
Driver Version: 14.301.1013.0
DDI Version: 11
Driver Model: WDDM 1.1

Driver Attributes: Final Retail
Driver Date/Size: 11/17/2014 15:15:50, 1342760 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71EE2-2B7D-11CF-D076-3124BEC2C535}
Vendor ID: 0x1002
Device ID: 0x683D
SubSys ID: 0x043B1043
Revision ID: 0x0000
Driver Strong Name: oem51.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_R575A:14.301.1013.0😛ci\ven_1002&dev_683d
Rank Of Driver: 00E62001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

dragon age inquisition

1 Reply

  • EenLamp's avatar
    EenLamp
    11 years ago

    I got the exact same situation, played for nearly 30 hours straight without any issues, no crashes whatsoever and now it suddenly makes my PC crash, forcing a reboot. Doesn't matter on which settings, doesn't matter if I disable overlays, admin rights won't work, updated all drivers, checked temps, nothing is higher than 65C and so on.

    Not so chuffed about this, was having a lot of fun and now it's literally unplayable.

    ------------------
    System Information
    ------------------
    Time of this report: 11/29/2014, 15:42:07
    Machine name: KEVIN-PC
    Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303-2144)
    Language: Dutch (Regional Setting: Dutch)
    System Manufacturer: System manufacturer
    System Model: System Product Name
    BIOS: BIOS Date: 08/20/10 14:20:54 Ver: 08.00.15
    Processor: AMD Phenom(tm) II X6 1090T Processor (6 CPUs), ~3.2GHz
    Memory: 8192MB RAM
    Available OS Memory: 8190MB RAM
    Page File: 6405MB used, 9972MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 11
    DX Setup Parameters: Not found
    User DPI Setting: Using System DPI
    System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
    DxDiag Version: 6.01.7601.17514 64bit Unicode

    ------------
    DxDiag Notes
    ------------
    Display Tab 1: The file nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer.
    Sound Tab 1: No problems found.
    Sound Tab 2: No problems found.
    Sound Tab 3: No problems found.
    Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D: 0/4 (retail)
    DirectDraw: 0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay: 0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow: 0/6 (retail)

    ---------------
    Display Devices
    ---------------
    Card name: NVIDIA GeForce GTX 660 Ti
    Manufacturer: NVIDIA
    Chip type: GeForce GTX 660 Ti
    DAC type: Integrated RAMDAC
    Device Key: Enum\PCI\VEN_10DE&DEV_1183&SUBSYS_36633842&REV_A1
    Display Memory: 2751 MB
    Dedicated Memory: 3008 MB
    Shared Memory: 3839 MB
    Current Mode: 1920 x 1080 (32 bit) (60Hz)
    Monitor Name: LG E2240(Analog)
    Monitor Model: E2240
    Monitor Id: GSM57A3
    Native Mode: 1920 x 1080(p) (60.000Hz)
    Output Type: HD15
    Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4480 (English)
    Driver Version: 9.18.13.4480
    DDI Version: 11
    Driver Model: WDDM 1.1
    Driver Attributes: Final Retail
    Driver Date/Size: 11/21/2014 02:22:07, 19966536 bytes
    WHQL Logo'd: No
    WHQL Date Stamp: None
    Device Identifier: {D7B71E3E-52C3-11CF-724A-6E161CC2C435}
    Vendor ID: 0x10DE
    Device ID: 0x1183
    SubSys ID: 0x36633842
    Revision ID: 0x00A1
    Driver Strong Name: oem115.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section035:9.18.13.4480😛ci\ven_10de&dev_1183
    Rank Of Driver: 00E02001
    Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C

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