Dragon Age II Blood Dragon Armor

Title pretty much. Most of the items are functioning properly, that being that they're unlocked in both dragon age keep and dragon age 2, but 5 items (the blood dragon armor, ser isaac's armor, Ivo family crest, Evra's might, and evra's trophy belt) are showing that they are unlocked in keep but aren't unlocked in DA2. I've tried hitting the "sync career" option several times and had no success in getting it working. I have logged in and out of keep several times, tried syncing it from my phone, pc, and xbox, I've hard rebooted my xbox, and uninstalled/reinstalled the game all to no success.

I'm sure this topic has been done to death but just about every post I've seen about it was a fix for origins and dead threads so any advice helps.

Hey @TomStridon24 what exactly is the issue you are having that requires you to speak with support?

Darko

I’m trying to receive help with missing dlc. 

@EA_Darko Can you help me? I’m waiting for a response. 

@TomStridon24 Hey, did we create a case about the Blood Dragon Armor for DA 2 on Xbox?

@EA_ShepardYes, that’s what my case is about. Problem is, when I click to resume the case on the corresponding page, all that shows up is a little text that says “Sorry, no channels are available.” I don’t know what that means. It also happens whenever I try to contact an advisor. That was a few days ago. All in all, can someone help?

@TomStridon24 Gotcha, so that sounds like a bug when the case(s) were created. You really don't even need to go that route as you can reply back to any actual email you received, and it will do the same as updating that specific case.

But for the actual issue: That armor is going to be a hit or miss for showing up in the game. If you show it unlocked in the keep, there are only a couple of ways to get it to show up in-game. Sadly no one on our end can add or edit that one for you. I've been dealing with this game and that armor for a few years now.

• If you are on Xbox, when you install the game, you have to make sure ALL DLC you own is installed under my games and apps.
• Theoretically, it should show up with just this
• When you launch the game on Xbox, it should pull up the original 360-style menu and sync your data, saved games, etc.
• If the menu still works, you can pull up that classic menu, go into the MS store and find the download as it used to be something you downloaded
  You can also go to xboxlive.com under purchase history and send to the console
• When you log into the game go into options and make sure that your EA account shows you logged in
  
  
• Lastly, close the game or just uninstall the game, go to the MS store, and search for blood dragon armor.
• You must own this already in DAO or ME2 first as that was a prerequisite.
• There is one for DAO and ME, download them if it will let you
• Go back into DA2

@EA_Shepard it did not work. I take it that it’s no longer possible?

@TomStridon24 Sadly no because that is something that you had/have to download as like a DLC so if the MS store or PS store does not have the option, or entitles you, then you wont get it in game.

@EA_Shepard then the answer is clear and simple. Please close down the topic.