Forum Discussion

9 years ago

Dragon Age: Inquisition Black Screen then Crash

I've been trying to find a fix for this issue around the board but can't seem to find anything on it. The game basically launches into a black screen for a few seconds, then the cursor changes into t...

dragon age inquisition

DarkBanishing

Hero+

9 years ago

Hi, @fabiangonz98

There are some USB driver issues on your system:

Windows Error Reporting:
+++ WER0 +++:
Fault bucket , type 0

Event Name: PnPGenericDriverFound

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: USB\VID_1532&PID_0053&REV_0200&MI_00

P3: 

P4: 

P5: 

P6: 

P7: 

P8: 

P9: 

P10: 




+++ WER1 +++:
Fault bucket , type 0

Event Name: PnPRequestAdditionalSoftware

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: HID\VID_1532&PID_0053&REV_0200&MI_01&Col05

P3: 10.0.0.0

P4: 0409

P5: input.inf

P6: *

P7: 

P8: 

P9: 

P10: 




+++ WER2 +++:
Fault bucket , type 0

Event Name: PnPGenericDriverFound

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: HID\VID_1532&PID_0053&REV_0200&MI_01&Col05

P3: 

P4: 

P5: 

P6: 

P7: 

P8: 

P9: 

P10: 




+++ WER3 +++:
Fault bucket , type 0

Event Name: PnPGenericDriverFound

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: HID\VID_1532&PID_0053&REV_0200&MI_01&Col02

P3: 

P4: 

P5: 

P6: 

P7: 

P8: 

P9: 

P10: 




+++ WER4 +++:
Fault bucket , type 0

Event Name: PnPRequestAdditionalSoftware

Response: Not available

Cab Id: 0



Problem signature:

P1: x64

P2: HID\VID_1532&PID_0053&REV_0200&MI_01&Col03

P3: 10.0.0.0

P4: 0409

P5: input.inf

P6: *

P7: 

P8: 

P9: 

P10:

It is highly possible the game needs this driver to run properly as gamecontrollers like mouse and keyboard are often dependant on this driver.

I advise to install the right driver for your device first and see if this solved the problem.

Please keep us informed and good luck.