Forum Discussion

Anonymous

11 years ago

Solved

Dragon Age Inquisition crashes after latest update.

I can load the game after I run it from my Origin, but after a few seconds it just crasher to Windows. No error, no nothing. ☹️

I reinstalled it, relocated folder, used CCleaner to fix problems (there was none). I'm out of ideas.

Help me, please.

dragon age inquisition

mcsupersport
11 years ago
Try this....
open your Windows drive where your op system is installed...mine is C;
goto computer> Local Disk( C: )>Users>(your user name)>My Documents>Bioware>Dragon Age Inquisition>Save
Find the two files at bottom...ProfileOptions and ProfileOptions_profile and move them your Documents folder for safe keeping...
Then try to start game.
If that doesn't work, then how about posting some computer specs and lets see if I can reccomend something a bit more tailored to your machine.

3 Replies

mcsupersport
Hero+
11 years ago
Try this....
open your Windows drive where your op system is installed...mine is C;
goto computer> Local Disk( C: )>Users>(your user name)>My Documents>Bioware>Dragon Age Inquisition>Save
Find the two files at bottom...ProfileOptions and ProfileOptions_profile and move them your Documents folder for safe keeping...
Then try to start game.
If that doesn't work, then how about posting some computer specs and lets see if I can reccomend something a bit more tailored to your machine.
Anonymous
11 years ago
Thank you so much. 🙂 I didn't even know there were DA files over there. And while I was in that folder, I found a Raptr profile for the game and I uninstalled the Raptr just to be sure.
Also, I moved the files you recommended. So for the ppl that have the same problem, if moving only the two files doesn't work, try uninstalling Raptr. :*
Thank you once again!
Anonymous
11 years ago
I have the same issue since updating to the latest patch today (31st of January 2015. This is patch 3 I believe.
At first the game worked normally and then at a certain point I tried to go to a new area the Exalted Planes and the game crashed while loading this new area. New error message, no nothing.
At this point I was still able to Continue from my last save point and load Skyhold. But I couldn't go to any new areas. After a few times I couldn't even load Skyhold or any other save game.
I tried the suggestion of deleting ProfileOptions and ProfileOptions_profile but this did not resolve the issue.