Forum Discussion

Anonymous's avatar
Anonymous
11 years ago

Dragon Age Inquisition doesn't start?

Game wont launch.  It opens a black box that immediately crashes to the desktop.
dragon age inquisition
Anonymous's avatar
Anonymous
11 years ago
@theswordmasterx wrote:

Just got off the phone with customer service after 3 chat sessions:

Turns out that if you don't have a quad core processor the game won't run (that is what they told me anyway...was thinking why couldn't it run on lower settings on a dual-core processor but i guess it's a no go)

So, there it is: might be why a lot of you are having issues too, dunno though.

8 cores here and no love...although I didn't have any reason to know or care about that before getting the game.

Anonymous's avatar
Anonymous
11 years ago

I've been having this same exact issue with the flashing black window that immediately crashes to desktop since the launch date and have called EA twice and done everything they suggested without any luck.

Grendel may I ask the what model/generation CPU & GPU you have? At this point, based on my own experiences, I'm suspecting that the game does not support a certain number of CPU models or certain combinations of CPUs/GPUs. I have a relatively old intel nehalem quad-core processor (i7 930) overclocked to ~4 Ghz and a GTX 670 and I think there is a possibility that they may have forgotten to support my CPU since the model is almost 5 years old. I'm probably grasping at straws here but I've literally done every single possible fix that I could think of apart from upgrading to Windows 8 and I've come to the conclusion that it either has something to do with some versions of Windows 7 or with unsupported hardware that EA is not aware of.

  • Anonymous's avatar
    Anonymous
    11 years ago
    @Unimatrix_0047 wrote:

    I've been having this same exact issue with the flashing black window that immediately crashes to desktop since the launch date and have called EA twice and done everything they suggested without any luck.

    Grendel may I ask the what model/generation CPU & GPU you have? At this point, based on my own experiences, I'm suspecting that the game does not support a certain number of CPU models or certain combinations of CPUs/GPUs. I have a relatively old intel nehalem quad-core processor (i7 930) overclocked to ~4 Ghz and a GTX 670 and I think there is a possibility that they may have forgotten to support my CPU since the model is almost 5 years old. I'm probably grasping at straws here but I've literally done every single possible fix that I could think of apart from upgrading to Windows 8 and I've come to the conclusion that it either has something to do with some versions of Windows 7 or with unsupported hardware that EA is not aware of.

    Hi, sure.  Here it is.  I hope it helps someone who can do something with it.  I agree with your thoughts on what the problem probably is.

    ------------------
    System Information
    ------------------
    Time of this report: 11/20/2014, 18:24:39
           Machine name: X
       Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140706-1506)
               Language: English (Regional Setting: English)
    System Manufacturer: Dell Inc.
           System Model: XPS 8700
                   BIOS: BIOS Date: 08/02/13 13:36:59 Ver: 04.06.05
    @          Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
                 Memory: 16384MB RAM
    Available OS Memory: 16320MB RAM
              Page File: 5888MB used, 24744MB available
            Windows Dir: C:\Windows
        DirectX Version: DirectX 11
    DX Setup Parameters: Not found
       User DPI Setting: Using System DPI
     System DPI Setting: 96 DPI (100 percent)
        DWM DPI Scaling: Disabled
         DxDiag Version: 6.01.7601.17514 32bit Unicode

    ------------
    DxDiag Notes
    ------------
          Display Tab 1: No problems found.
            Sound Tab 1: No problems found.
            Sound Tab 2: No problems found.
              Input Tab: No problems found.

    --------------------
    DirectX Debug Levels
    --------------------
    Direct3D:    0/4 (retail)
    DirectDraw:  0/4 (retail)
    DirectInput: 0/5 (retail)
    DirectMusic: 0/5 (retail)
    DirectPlay:  0/9 (retail)
    DirectSound: 0/5 (retail)
    DirectShow:  0/6 (retail)

    ---------------
    Display Devices
    ---------------
              Card name: NVIDIA GeForce GTX 660
           Manufacturer: NVIDIA
              Chip type: GeForce GTX 660
               DAC type: Integrated RAMDAC
             Device Key: Enum\PCI\VEN_10DE&DEV_1185&SUBSYS_098A10DE&REV_A1
         Display Memory: 4040 MB
       Dedicated Memory: 1480 MB
          Shared Memory: 2560 MB
           Current Mode: 2560 x 1080 (32 bit) (60Hz)
           Monitor Name: Generic PnP Monitor
          Monitor Model: LG ULTRAWIDE
             Monitor Id: GSM59F1
            Native Mode: 2560 x 1080(p) (60.000Hz)
            Output Type: HDMI
            Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
    Driver File Version: 9.18.0013.4475 (English)
         Driver Version: 9.18.13.4475
            DDI Version: 11
           Driver Model: WDDM 1.1
      Driver Attributes: Final Retail
       Driver Date/Size: 11/12/2014 17:20:36, 19966344 bytes
            WHQL Logo'd: Yes
        WHQL Date Stamp:
      Device Identifier: {D7B71E3E-52C5-11CF-1562-87291CC2C435}
              Vendor ID: 0x10DE
              Device ID: 0x1185
              SubSys ID: 0x098A10DE
            Revision ID: 0x00A1
     Driver Strong Name: oem231.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section009:9.18.13.4475😛ci\ven_10de&dev_1185&subsys_098a10de
         Rank Of Driver: 00E00001
            Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
       Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                         {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
           D3D9 Overlay: Supported
                DXVA-HD: Supported
           DDraw Status: Enabled
             D3D Status: Enabled
             AGP Status: Enabled

    -------------
    Sound Devices
    -------------
                Description: Speakers (Realtek High Definition Audio)
     Default Sound Playback: Yes
     Default Voice Playback: Yes
                Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0899&SUBSYS_102805B7&REV_1000
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: RTKVHD64.sys
             Driver Version: 6.00.0001.6909 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 5/14/2013 22:46:12, 3413320 bytes
                Other Files:
            Driver Provider: Realtek Semiconductor Corp.
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

                Description: LG ULTRAWIDE-4 (NVIDIA High Definition Audio)
     Default Sound Playback: No
     Default Voice Playback: No
                Hardware ID: HDAUDIO\FUNC_01&VEN_10DE&DEV_0040&SUBSYS_10DE098A&REV_1001
            Manufacturer ID: 1
                 Product ID: 100
                       Type: WDM
                Driver Name: nvhda64v.sys
             Driver Version: 1.03.0032.0001 (English)
          Driver Attributes: Final Retail
                WHQL Logo'd: Yes
              Date and Size: 9/16/2014 21:51:20, 197408 bytes
                Other Files:
            Driver Provider: NVIDIA Corporation
             HW Accel Level: Basic
                  Cap Flags: 0xF1F
        Min/Max Sample Rate: 100, 200000
    Static/Strm HW Mix Bufs: 1, 0
     Static/Strm HW 3D Bufs: 0, 0
                  HW Memory: 0
           Voice Management: No
     EAX(tm) 2.0 Listen/Src: No, No
       I3DL2(tm) Listen/Src: No, No
    Sensaura(tm) ZoomFX(tm): No

    ---------------------
    Sound Capture Devices
    ---------------------
    -------------------
    DirectInput Devices
    -------------------
          Device Name: Mouse
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Keyboard
             Attached: 1
        Controller ID: n/a
    Vendor/Product ID: n/a
            FF Driver: n/a

          Device Name: Dell USB Wired Multimedia Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x413C, 0x2112
            FF Driver: n/a

          Device Name: Dell USB Wired Multimedia Keyboard
             Attached: 1
        Controller ID: 0x0
    Vendor/Product ID: 0x413C, 0x2112
            FF Driver: n/a

    Poll w/ Interrupt: No

    -----------
    USB Devices
    -----------
    + USB Root Hub
    | Vendor/Product ID: 0x8086, 0x8C26
    | Matching Device ID: usb\root_hub20
    | Service: usbhub
    |
    +-+ Generic USB Hub
    | | Vendor/Product ID: 0x8087, 0x8000
    | | Location: Port_#0001.Hub_#0002
    | | Matching Device ID: usb\class_09
    | | Service: usbhub

    ----------------
    Gameport Devices
    ----------------

    ------------
    PS/2 Devices
    ------------
    + HID Keyboard Device
    | Vendor/Product ID: 0x413C, 0x2112
    | Matching Device ID: hid_device_system_keyboard
    | Service: kbdhid
    |
    + Terminal Server Keyboard Driver
    | Matching Device ID: root\rdp_kbd
    | Upper Filters: kbdclass
    | Service: TermDD
    |
    + HID-compliant mouse
    | Vendor/Product ID: 0x046D, 0xC063
    | Matching Device ID: hid_device_system_mouse
    | Service: mouhid
    |
    + Terminal Server Mouse Driver
    | Matching Device ID: root\rdp_mou
    | Upper Filters: mouclass
    | Service: TermDD

    ------------------------
    Disk & DVD/CD-ROM Drives
    ------------------------
          Drive: C:
     Free Space: 33.4 GB
    Total Space: 1886.0 GB
    File System: NTFS
          Model:  ST2000DM001-1CH SCSI Disk Device

          Drive: D:
          Model: TSSTcorp DVD+-RW SH-216DB SCSI CdRom Device
         Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes

    --------------
    System Devices
    --------------
         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #8 - 8C1E
    Device ID: PCI\VEN_8086&DEV_8C1E&SUBSYS_05B71028&REV_D4\3&11583659&0&E7
       Driver: n/a

         Name: NVIDIA GeForce GTX 660
    Device ID: PCI\VEN_10DE&DEV_1185&SUBSYS_098A10DE&REV_A1\4&519621C&0&0008
       Driver: n/a

         Name: Intel(R) Z87 LPC Controller - 8C44
    Device ID: PCI\VEN_8086&DEV_8C44&SUBSYS_05B71028&REV_04\3&11583659&0&F8
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #3 - 8C14
    Device ID: PCI\VEN_8086&DEV_8C14&SUBSYS_05B71028&REV_D4\3&11583659&0&E2
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_10DE&DEV_0E0A&SUBSYS_098A10DE&REV_A1\4&519621C&0&0108
       Driver: n/a

         Name: Intel(R) Management Engine Interface
    Device ID: PCI\VEN_8086&DEV_8C3A&SUBSYS_05B71028&REV_04\3&11583659&0&B0
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series PCI Express Root Port #1 - 8C10
    Device ID: PCI\VEN_8086&DEV_8C10&SUBSYS_05B71028&REV_D4\3&11583659&0&E0
       Driver: n/a

         Name: Intel(R) USB 3.0 eXtensible Host Controller
    Device ID: PCI\VEN_8086&DEV_8C31&SUBSYS_05B71028&REV_04\3&11583659&0&A0
       Driver: n/a

         Name: Intel(R) Desktop/Workstation/Server Express Chipset SATA RAID Controller
    Device ID: PCI\VEN_8086&DEV_2822&SUBSYS_05B71028&REV_04\3&11583659&0&FA
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #2 - 8C2D
    Device ID: PCI\VEN_8086&DEV_8C2D&SUBSYS_05B71028&REV_04\3&11583659&0&D0
       Driver: n/a

         Name: Xeon(R) processor E3-1200 v3/4th Gen Core processor PCI Express x16 Controller - 0C01
    Device ID: PCI\VEN_8086&DEV_0C01&SUBSYS_05B71028&REV_06\3&11583659&0&08
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series USB Enhanced Host Controller #1 - 8C26
    Device ID: PCI\VEN_8086&DEV_8C26&SUBSYS_05B71028&REV_04\3&11583659&0&E8
       Driver: n/a

         Name: 4th Gen Core processor DRAM Controller - 0C00
    Device ID: PCI\VEN_8086&DEV_0C00&SUBSYS_05B71028&REV_06\3&11583659&0&00
       Driver: n/a

         Name: Intel(R) 8 Series/C220 Series SMBus Controller - 8C22
    Device ID: PCI\VEN_8086&DEV_8C22&SUBSYS_05B71028&REV_04\3&11583659&0&FB
       Driver: n/a

         Name: Intel(R) Centrino(R) Advanced-N 6235
    Device ID: PCI\VEN_8086&DEV_088E&SUBSYS_44608086&REV_24\4&228C828A&0&00E7
       Driver: n/a

         Name: High Definition Audio Controller
    Device ID: PCI\VEN_8086&DEV_8C20&SUBSYS_05B71028&REV_04\3&11583659&0&D8
       Driver: n/a

         Name: Realtek PCIe GBE Family Controller
    Device ID: PCI\VEN_10EC&DEV_8168&SUBSYS_05B71028&REV_0C\4&1BC7CABB&0&00E2
       Driver: n/a

    ------------------
    DirectShow Filters
    ------------------

    DirectShow Filters:
    WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
    WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
    MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
    Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
    WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
    WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
    Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
    Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
    WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
    Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
    WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
    WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
    WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
    WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3505.0912
    WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3505.0912
    DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
    Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.18526
    WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
    Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
    AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.18526
    VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.17037
    AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
    MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.18526
    SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
    MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
    Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
    SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.18526
    DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
    Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
    ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.18526
    MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.18611
    Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.18526
    Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.18526
    File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3505.0912
    VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
    WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
    VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
    File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
    iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
    iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
    DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.18611
    Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.18611
    AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.18526
    RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
    Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
    WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
    MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
    DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
    SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18501
    Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18501
    MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
    Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
    StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
    Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
    Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.18611
    AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.18526
    AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.18526
    Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.18526
    File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.18526
    Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
    StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
    AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
    Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.18526
    File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.18526
    File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.18526
    Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.18526
    BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.18526

    WDM Streaming Tee/Splitter Devices:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Video Compressors:
    WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
    WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
    MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
    DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
    MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.18526
    Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
    Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

    Audio Compressors:
    WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
    WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
    IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    PCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.18526
    GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.18526
    MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.18526

    PBDA CP Filters:
    PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
    PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
    PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

    Midi Renderers:
    Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.18526

    WDM Streaming Capture Devices:
    ,0x00000000,0,0,,
    Realtek HD Audio Line input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Mic input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
    Realtek HD Audio Stereo input,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    WDM Streaming Rendering Devices:
    ,0x00000000,0,0,,
    Realtek HD Audio output,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    BDA Network Providers:
    Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
    Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

    Multi-Instance Capable VBI Codecs:
    VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

    BDA Transport Information Renderers:
    BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
    MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

    BDA CP/CA Filters:
    Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
    Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
    XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

    WDM Streaming Communication Transforms:
    Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

    Audio Renderers:
    Speakers (Realtek High Definiti,0x00200000,1,0,quartz.dll,6.06.7601.18526
    Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.18526
    Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: LG ULTRAWIDE-4 (NVIDIA High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
    DirectSound: Speakers (Realtek High Definition Audio),0x00200000,1,0,quartz.dll,6.06.7601.18526
    LG ULTRAWIDE-4 (NVIDIA High Def,0x00200000,1,0,quartz.dll,6.06.7601.18526

    ---------------
    EVR Power Information
    ---------------
    Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
      Quality Flags: 2576
        Enabled:
        Force throttling
        Allow half deinterlace
        Allow scaling
        Decode Power Usage: 100
      Balanced Flags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 50
      PowerFlags: 1424
        Enabled:
        Force throttling
        Allow batching
        Force half deinterlace
        Force scaling
        Decode Power Usage: 0

    • Anonymous's avatar
      Anonymous
      11 years ago

      Thanks Grendel, you have a much newer CPU so I guess that's not likely to be the issue. I'm going to upgrade to Windows 8.1 this weekend and hope for the best. If it still doesn't work then I will have to go through the long and arduous task of trying to get a refund from greenmangaming (they have a policy of not accepting refunds on Origin keys regardless of the situation).

      Here's my dxdiag if you want to take a look:

      http://pastebin.com/uEVpY6AV

      • Anonymous's avatar
        Anonymous
        11 years ago
        @Unimatrix_0047 wrote:

        Thanks Grendel, you have a much newer CPU so I guess that's not likely to be the issue. I'm going to upgrade to Windows 8.1 this weekend and hope for the best. If it still doesn't work then I will have to go through the long and arduous task of trying to get a refund from greenmangaming (they have a policy of not accepting refunds on Origin keys regardless of the situation).

        Here's my dxdiag if you want to take a look:

        http://pastebin.com/uEVpY6AV

        Not sure if we have the same exact issue or not, but I tried installing on a different pc with win 7 and a newer (but less beefy?) GTX 645 and it works fine.  Not sure what the problem is but this makes me think its not specific to win 7.

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