Forum Discussion

2 years ago

Solved

Dragon age inquisition keeps crashing on start up (Xbox series S)

This has been an issue for a long time now, I am creating a new thread since this issue has not been solved yet. Please EA fix this so people can play the game they paid for! If this doesn’t get resolved I don’t see how dragon age dreadwolf is going to be worth putting my time into when you guys can’t fix problems you guys are having already.

dragon age inquisition

EA_Illium
2 years ago
Hey @DJKlLLEM

Can we try the following if you have not?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Remove any connected device, or additional USB's from the console then restart the Xbox and check

Check for updates

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart

3 Replies

EA_Illium
EA Staff (Retired)
2 years ago
Hey @DJKlLLEM

Can we try the following if you have not?

Quit the game and other running apps from Quick Resume (For Series X|S consoles)

Remove any connected device, or additional USB's from the console then restart the Xbox and check

Check for updates

Persistent Storage

Go to settings > Select Device & Connections > Then Blue-Ray

Select Persistent Storage > Clear Persistent Storage

Alternate Mac:

Go to settings > Select General  > Then Network settings

Go to advanced settings > Alternate Mac address > Select clear

Select restart
dragonlord912
2 years ago
It does not work, I have tried every single fn thing you say and it does not work this is completely bs and this should be fraud FIX YOUR FN GAME NOW!!!!!! Otherwise I want a full refund and you all at EA can go straight to hell 🖕🖕🖕🖕🖕🖕🖕🖕
ClumsyGypsy1369
2 years ago
I have tried everything on this list. The game still crashes before you get to the menu screen. If I go offline I can load my game and play but if I try to connect to the dragon age server it crashes again. If I manage to get it to connect to the server and go to continue my game. The game will get to the loading screen and crash again.