Forum Discussion

1 year ago

Solved

Dragon Age Inquisition Promo code Not Working

Hi,

I have just purchased DAI Inquisition Prima Guide and I'm trying to Redeem the code, I only get an Error Message, I just wanted to talk to a EA Rep to check if its just the code has already been redeemed.

Many thanks

dragon age inquisition

EA_Shepard
1 year ago
@omgitsdefault

Players can contact our live support team on our Help Site. To request a chat or open a case through email.

First, clear the browser history and cache from the main browser used so that no account is logged into the Help site.

Select the Games Support tab

Select EA App or EA account

Select See all help topics

Select one of the account issues like I cannot log in

You may get a pop-up that says login and get faster help

Select Continue without logging in

This should give you the chat/email option

1 Reply

EA_Shepard
Community Manager
1 year ago
@omgitsdefault

Players can contact our live support team on our Help Site. To request a chat or open a case through email.

First, clear the browser history and cache from the main browser used so that no account is logged into the Help site.

Select the Games Support tab

Select EA App or EA account

Select See all help topics

Select one of the account issues like I cannot log in

You may get a pop-up that says login and get faster help

Select Continue without logging in

This should give you the chat/email option