Why would you expect EA/Bioware to post on an issue for a game that has been three years since it has been patched?? The original poster fixed the issue with a repair, and most recent don't post any kind of info even start helping them. MOST times it is another program interfering or corrupted data on either the game or the save that is trying to load. Bioware isn't going to patch DAI, hasn't patched it in 3 years, and so any issues currently in the game since about December 2015 just have to be dealt with as best as possible. If you have this issue, then how about posting up a DxDiag file, exactly what you have done to try and fix it, and if what Malware/Anti-virus programs you are currently running.
Now, do I wish they were still patching and updating DAI...kinda, but honestly, I want them to get Anthem out, and start on the next Dragon Age, much more than to fix every little bug in a 4 year old game. Do I wish they had squashed all bugs before stopping patching....yeah, but it will never happen, heck, if you look over at StarCraft, Blizzard is STILL patching that game, 20 years later, and STILL fixing and causing bugs as they do so.....