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WingedFire's avatar
WingedFire
4 years ago
Solved

Dragon Age Inquisition won't log in to my origin account.

Reinstalled Dragon age Inquisition and was greeted with the image attached. Have no idea what is causing it. I've double checked that what I'm signed in as on Origin and the Dragon Age Keep. I've uninstalled and reinstalled both it and origin, tried simply logging out of origin and back in again, restarted my PC a few times, and it's still persisting.

This doesn't seem to be an issue on my end and more one on EA/Origin's. Can anyone help out? I'll be damned if I'm playing on default world state and missing out on multiplayer.

dragon age inquisition

10 Replies

  • sundance31us's avatar
    sundance31us
    Hero+
    4 years ago

    @WingedFire  When you click the "Log In" button on the bottom left side of the screen (in your screenshot) does it bring up an error?

  • WingedFire's avatar
    WingedFire
    4 years ago

    The game freezes for about 10 seconds straight at least and the produces the exact same error.

    Unfortunately that's all happens when I click it.

    God I wish it was that simple lol

  • sundance31us's avatar
    sundance31us
    Hero+
    4 years ago

    @WingedFire 

    Is Origin online or offline when this happens; DAI can only go online if Origin is also online?

    I started DAI, then set Origin to offline and when I tried to login from DAI  I received the same error message you did in the screenshot. Once I set Origin back to online DAI was able to go online as well.

  • WingedFire's avatar
    WingedFire
    4 years ago
    @sundance31us I have tried both unfortunately. Same result either way. I've also just tried not just verifying the game's files but also just wiping Origin's cache files to try and start again.

    Also no luck.
  • sundance31us's avatar
    sundance31us
    Hero+
    4 years ago

    @WingedFire 

    Do you have an antivirus or firewall that could be blocking the game from reaching the internet?

    Another thing you could try is to run the game as an administrator.

  • WingedFire's avatar
    WingedFire
    4 years ago

    @sundance31us 

    The firewall or antivirus thing was a no go i'm afraid. Didn't change anything.

    HOWEVER

    Upon trying to run the game as admin, I was greeted with the following error. Which is a bit strange seeing as how I DO own the GOTY edition, as can be seen in back left. Infact I don't even have the option to buy Dragon age Inquisition for myself, only as a gift.

    Oh but I can renew my membership.

    Fantastic.

  • H4zZes's avatar
    H4zZes
    4 years ago

    Lately I reinstalled Dragon Age: Inquisition, but as of 24.07.2022 Game Cant log in my Origin account to sync Dragon Age Keep. I tried turning Origin app off and on, reinstaing, clearing cache,  launching mage with administrator but nothing happens. Does anyone have a solution for this?

    P.S.: Later I instaled Mass effect Andromeda and I have same issues there

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