Reinstalled Dragon age Inquisition and was greeted with the image attached. Have no idea what is causing it. I've double checked that what I'm signed in as on Origin and the Dragon Age Keep. I've uninstalled and reinstalled both it and origin, tried simply logging out of origin and back in again, restarted my PC a few times, and it's still persisting.This doesn't seem to be an issue on my end and more one on EA/Origin's. Can anyone help out? I'll be damned if I'm playing on default world state and missing out on multiplayer.

@WingedFire I'd recommend contacting support to have them check your entitlements and licenses for DAI.

Dragon Age Inquisition won't log in to my origin account.

10 Replies

sundance31us
Hero+
4 years ago
@WingedFire When you click the "Log In" button on the bottom left side of the screen (in your screenshot) does it bring up an error?
WingedFire
4 years ago
The game freezes for about 10 seconds straight at least and the produces the exact same error.
Unfortunately that's all happens when I click it.
God I wish it was that simple lol
sundance31us
Hero+
4 years ago
@WingedFire

Is Origin online or offline when this happens; DAI can only go online if Origin is also online?

I started DAI, then set Origin to offline and when I tried to login from DAI I received the same error message you did in the screenshot. Once I set Origin back to online DAI was able to go online as well.
WingedFire
4 years ago
@sundance31us I have tried both unfortunately. Same result either way. I've also just tried not just verifying the game's files but also just wiping Origin's cache files to try and start again.

Also no luck.
sundance31us
Hero+
4 years ago
@WingedFire

Do you have an antivirus or firewall that could be blocking the game from reaching the internet?

Another thing you could try is to run the game as an administrator.
WingedFire
4 years ago
@sundance31us
The firewall or antivirus thing was a no go i'm afraid. Didn't change anything.
HOWEVER
Upon trying to run the game as admin, I was greeted with the following error. Which is a bit strange seeing as how I DO own the GOTY edition, as can be seen in back left. Infact I don't even have the option to buy Dragon age Inquisition for myself, only as a gift.
Oh but I can renew my membership.
Fantastic.
sundance31us
Hero+
4 years ago
@WingedFire I'd recommend contacting support to have them check your entitlements and licenses for DAI.
H4zZes
4 years ago
Lately I reinstalled Dragon Age: Inquisition, but as of 24.07.2022 Game Cant log in my Origin account to sync Dragon Age Keep. I tried turning Origin app off and on, reinstaing, clearing cache, launching mage with administrator but nothing happens. Does anyone have a solution for this?
P.S.: Later I instaled Mass effect Andromeda and I have same issues there
8eztmi7zb1pu
3 years ago
Were you ever able to resolve? Having the same issue now
EA_Atic
DICE Team
3 years ago
This is on the older side of time, I'm closing this thread to stop it from being necroed.

When it comes to Account issues, it's not something we can help with on the forums, and you need to reach out to our game advisors on EA support.

How to get in contact with EA support:

https://help.ea.com/en/contact-us/

https://twitter.com/EAHelp

https://www.facebook.com/EAHelpHub/

/Atic

Forum Discussion

Dragon Age Inquisition won't log in to my origin account.

10 Replies

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