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FairLadyRed's avatar
2 years ago

Dragon Age: Inquistion does not launch from EA App

 
Dragon Age: Inquistion does not launch from EA App
 

When attempting to launch the game the EA app disappears and it get 5-10 seconds of "loading" only to be returned to EA App. it does show in task manager but only for few seconds.

I have tried the following troubleshooting:

- Uninstalling and Reinstalling both EA and DAI
- Restarting my PC
- Updating my PC
- Repairing both App & Game
- Running the App as Admin
- Giving the App special Perms
- Attempted to use Frosty and Vortex
- Updating the Launcher

- Set exceptions in anti virus and fire wall

I do not know how to make DxDiag file either.

6 Replies

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @FairLadyRed 

    Do you use Mods?

    Please preform a clean boot and test the Game in clean boot mode.

    In clean boot:
    - Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
    - Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
    - Make sure any CORSAIR/GIGABYTE Control Center/Asus software is disable or deinstalled and that your GPU & CPU are not overclocked.
    - Make sure only your Mouse and keyboard are connected to the PC

  • Hi thank you for the response.

    This was the first time I had installed the game on this pc.

    I only tired using the mod loaders to see if game was able to launch through them, No mods in use.

    I preformed a clean boot as shown in pic attached, uninstalled all corsair and gigabyte software I could find and only mouse and keyboard plugged into pc.

    Have attached DxDiag while in clean boot.

    But still no look in launching game!

  • mcsupersport's avatar
    mcsupersport
    Hero+
    2 years ago

    One thing to try that is simple but I noticed the crash for DAi was PCA which is I think Program Compatibility Assistant....which I think means your Windows 11 system may be having issues running the older game for some reason....so have you tried running the game in compatibility mode for Win7 or Win10??

  • holger1405's avatar
    holger1405
    Hero+
    2 years ago

    @FairLadyRed 

    There are still many crashes of the "GIGABYTE Control Center" software. Did you deinstalled this software as well?

  • Hi

    I did go it my BIOS and disable gigabyte control centre with no luck in fixing the issue.

    I got the game launching after making a new user profile on my pc.

    I did also mange to get it working on my main profile by following steps 3 and 4 of this YouTube video:

    https://www.youtube.com/watch?v=s1fI4m3q5Fk

    Now I cant say that all the other steps didn't help to the overall fix as I was using this and other forums.

    Thank you for all the help.

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