I have spoken with two separate support members now and neither of them have been able to fix this.
2 days ago I made a new character with absolutely no problems. My custom world state imported and everything was working.
Today I decided to make a different character to try out a different class, only to see that I only have access to the default world state.
So I get onto the keep, make a new world state, and import it. It says it imported properly. But when I launch the game again and attempt to make the character, I still only have access to the default world sate. I've tried every single suggestion I've been given and nothing has worked
The only thing I noticed is that on the keep page after I import, it shows the date and time as 03/01/2019 1:30:03 UTC+00:00
Even though it was 9:25pm on 2/28/2019
I dont know if that is what is causing the problem or what. I just want to figure this out and get it fixed so I can play the dang game
[mod edit: merged threads]
So either the support team was clueless or was just trying to shift the blame. Both the people I talked to kept trying to make it seem like it was something on my end, or that I was doing something wrong. When the whole time the problem was on their end
Yup it's a problem on their side too many people are concerned by that problem for a 5yo game.
Same here. I hope they do fix the problem and not abandon it just because it's an older game.
Please fix this already, i know you guys are busy with Anthem and Apex Legends, but its been over a day already and weekend is coming up. I hope not to wait whole weekend for this to get fixed.
You think this could correspond with the fact that EA has caught people cheating in APEX Legends? Or maybe it could be some group disruppting EA/Bioware servers in protest to Anthem. Seeing as so many people have been mad over the game.
