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XReaperOwlX's avatar
XReaperOwlX
5 years ago
Solved

Dragon Age Keep Not working: 2020-2021

I have been searching for the past 3 days and I'm losing my mind trying to find a fix for this. I made my world state up to DAI and "uploaded" it to my DAI Game of the year edition from steam and yet...
dragon age inquisition
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @XReaperOwlX 

    Thanks for following up!

    When you have the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. There might be something on the account side causing this to happen, which I'm afraid I would be unable to see here on Answers HQ. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hi @dragonhear429, 


Were you able to try running through the troubleshooting steps that were posted earlier in this thread? Are you still having trouble with Dragon Age Keep afterward? If so, can you let me know if it's giving you any specific error messages or anything? 

/Kent

dragonhear429's avatar
dragonhear429
5 years ago

@EA_KentI completed  dragon age inquisition and some of the tiles are lock.

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @dragonhear429 

    Hmm, I see. Which tiles are still locked? Also, did you play Dragon Age: Inquisition on PC, or was it a different platform? 

    /Kent

    • dragonhear429's avatar
      dragonhear429
      5 years ago
      @EA_Kent i play on xbox one, the tiles are i made jecin and celeste married for love, Sutherland company was successful, inquisition forces deplyed regulary, the descent dlc and trespasser dlc i completed it all. can you help
  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    @dragonhear429 

    Just to confirm, are you currently looking at the tapestry, or is this happening in the world states/playthrough states? 

    /Kent

    • dragonhear429's avatar
      dragonhear429
      5 years ago

      @EA_Kentam looking the tapestry, and playthrough state. am i doing something  wrong

      • EA_Kent's avatar
        EA_Kent
        Icon for Community Manager rankCommunity Manager
        5 years ago

        @dragonhear429 

        Have you tried using the spoiler toggles to see if it will manually let you unlock these particular tiles? If you click on the Globe button, then click the Gear icon you should see the option there to toggle spoilers. Give that a try and see if it lets you see the tiles afterward. 

        /Kent

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