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XReaperOwlX's avatar
5 years ago
Solved

Dragon Age Keep Not working: 2020-2021

I have been searching for the past 3 days and I'm losing my mind trying to find a fix for this. I made my world state up to DAI and "uploaded" it to my DAI Game of the year edition from steam and yet it doesn't work. On a new character when I click import it just goes straight to default like it didn't work. 

I'm connected to the right account. I tried the "uncheck the 3 options on account in settings" trick. And my origins overaly is on as well. Nothing works and I'm just so upset. I have been on a dragon age begin recently. I never played the series before and just fell in love but this dragon keep stuff is killing me slowly. I really want my chooses to carry over but yet nothing works.

If anyone knows anything else please please let me know. I hope they plan to fix this even though it's an old game sorta

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    @XReaperOwlX 

    Thanks for following up!

    When you have the chance I'd recommend getting in touch with the EA Help team so they can pull up your account and take a look. There might be something on the account side causing this to happen, which I'm afraid I would be unable to see here on Answers HQ. 

    For more details on how to set up a case with them check out the EA Help website. You can also speak with them over Twitter or Facebook instead, if you prefer. 

    /Kent

24 Replies

  • GeraldLB's avatar
    GeraldLB
    5 years ago

    Mine stopped working in 2016 , but I still have not gave up trying to get it fixed yet lol

  • EXACT problem. You are the first person I found experiencing this issue in 2021. I have tried literally everything and nothing works. Really frustrated as well.

  • I’ve tried everything and have come to the conclusion that nothing is wrong on my side after troubleshooting every option and talking to about ten EA support people.

  • LastEnchant's avatar
    LastEnchant
    4 years ago

    Unfortunately (or fortunately), I'm having the same issues. Golden Nug doesn't even show up during saves, but I can access Multiplayer and the Keep says its ready to import.

    Tried all the tricks (unchecking boxes, clearing cache, redownloading, Origin overlay) and nothing works.