Forum Discussion

Seasoned Novice

5 months ago

Solved

Dragon Age Keep not working?

Ive finished DAO and DA2 and I started DAI hoping to transfer my save only to see that I had to use Dragon Age Keep and when I made a new EA account to use it all I got was an error.

Ive looked around and it seems like others are having the same issue but saying it was online a few weeks ago so is the problem being looked into or has EA just abandoned Dragon Age Keep?

Also I had to make a new EA account as my old one was using an email I no longer have access to so does that effect my save at all? (Im playing all the games on an Xbox Series and didnt have any issues using my DAO save for DA2)

Socks_Sandals60
5 months ago
Its working for me now the only problem is I cant link my new EA account to my xbox account because my old Ea account is still linked

4 Replies

Luchuwu
Seasoned Rookie
5 months ago
Hi! I created a topic with this 500 internal server error as well, it seems that the servers are down. I've tried contacting customer support, but they only told me to uninstall the game and then reinstall it... LOL so frustrating, maybe you could raise a ticket as well?

https://help.ea.com/en/help-home/

They also told me that game saves can't be transferrered to xbox, which was super confusing, I think they don't know about games at all, they really seem to be outsourced and not part of EA itself
Socks_Sandals60
Seasoned Novice
5 months ago
Did they say anything about if youve played all the games on xbox? My concern was the ea account it was using was a very old account which I no longer had access to. DA2 used my DAO save just fine cause they are both on my xbox same with Inquisition
lydiaiskl
Seasoned Novice
5 months ago
I have spent the last two days doing everything possible to try and make the website work! I saw on another post where a EA Creator say it's their server side? 😩 so frustrating as I've spent the last month playing through DAO & DA2! I really wanted to keep the momentum while it's fresh in my mind.
EDIT: IT SEEMS TO BE WORKING, THANKYOU TO WHO FIXED IT!!! 🙏
Socks_Sandals60
Seasoned Novice
5 months ago
Its working for me now the only problem is I cant link my new EA account to my xbox account because my old Ea account is still linked