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Thanks! I appreciate that. I am curious if there might be an issue with the controller drivers that is preventing the game from picking it up. Are you connecting the controller via USB, or are you using a wireless adapter?
/Kent
I'm plugged in via USB
- EA_Kent5 years ago
Community Manager
Got it, thanks. Have you tried running the Windows System File Checker to see if that helps at all? If there are any issues with the system files that should be able to identify and correct them. For more information on how to run it check out the Microsoft Support website.
Please let me know if you're still running into any trouble with the controller after that. Thanks!
/Kent
- 5 years ago
I ran that, it said it found some corrupt files and fixed them, I then tried it with both controllers but still not working.
- 5 years ago
Not OP but I will comment in this thread since it's up.
I downloaded the game for the first time today (on PC), and noticed my Xbox wireless controller is not getting noticed as a controller either.
I went to the controller options in the main menu, and in the Use gamepad or keyboard/mouse option, it says "This option can only be changed if an XInput-compatible controller is connected when the game is started." I restarted a few times, with the controller connected, but the game does not make use of the controller or let me update this. The controller is working fine for other games.
I can attach an image of any additional information if that would help you with an answer.
Thank you.
- EA_Kent5 years ago
Community Manager
Thanks for the additional info!
Are you running DA:I through Origin, or are you launching it through Steam?
/Kent
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