Dragon Age Origins Crash on new game - EA App
I have suddenly developed the issue where I can no longer begin a new game or a new dlc campaign game without the game crashing on the loading screen immediately after trying. I am able to load my cu...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)
@EA_Illium No, I have one save which I can load just fine, and could load both my Leliana's song save and my Darkspawn Chronicles save just fine, but I deleted them in case they had somehow corrupted the game as they were the last things I had done. I can still start a new Leliana's song save and Darkspawn Chronicles save with no issues, but cant start a new base game, awakening, golems, or witch hunt game without the game switching off as soon as the loading wheel appears.
Mon Jul 01 11:00:05 2024
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LEVEL MESSAGE
Platform Multi-core system detected. Using multi-threaded renderer.
Platform 16 core(s) detected, 15 worker thread(s) created.
General Initialize - Verify Platform capabilities
General Initialize - Resource Manager
General Initialize - World Database
General Initialize - Physics
General Initialize - Facial Animation
General Initialize - Graphics
Graphics Adapter is 'NVIDIA GeForce RTX 4060 Laptop GPU'
Graphics Detected 1 Nvidia GPU(s) present.
General Initialize - Input
General Initialize - Console
General Initialize - GUI
General Initialize - Game
General Initialize - ClientApp Start Services
General Initialize - Per Frame AI
General Initialize - Game Rules
General Initialize - Main AI
OnlineFeatures Enabled AddIn: DAO_PRC_GIB.
OnlineFeatures Enabled AddIn: DAO_PRC_LEL_EP1.
OnlineFeatures Enabled AddIn: DAO_PRC_LEL_DAO.
OnlineFeatures Enabled AddIn: DAO_PRC_LEL.
OnlineFeatures Enabled AddIn: DAO_PRC_STR_EP1.
OnlineFeatures Enabled AddIn: DAO_PRC_DRK_EP1.
OnlineFeatures Enabled AddIn: DAO_PRC_STR_DAO.
OnlineFeatures Enabled AddIn: DAO_PRC_DRK_DAO.
OnlineFeatures Enabled AddIn: DAO_PRC_DRK.
OnlineFeatures Enabled AddIn: DAO_PRC_GIB_EP1.
OnlineFeatures Enabled AddIn: DAO_PRC_CP_7.
OnlineFeatures Enabled AddIn: DAO_PRC_CP_3.
OnlineFeatures Enabled AddIn: DAO_PRC_CP_1.
OnlineFeatures Enabled AddIn: DAO_PRC_EP_1.
OnlineFeatures Enabled AddIn: DAO_PRC_STR.
OnlineFeatures Enabled AddIn: DAO_PRC_GIB_DAO.
OnlineFeatures Enabled AddIn: DAO_PRC_CP_2.
OnlineFeatures Enabled AddIn: DAO_PRC_NRX_1.
General Initialize - Scripting Engine
General Initialize - Module RIM Manager
General Initialize - Pathfinding
General Initialize - Game Mode Controller
General Initialize - Sound
Audio Speaker mode: 5.1
General Initialize - GUISounds
General Initialize - Online Features
OnlineFeatures Server Closed Status requested.
DA Download Manager (DADM) Service was started!
DA Download Manager (DADM) OpenService failed (1060)
General Initialize - Initialization Complete
DA Download Manager (DADM) Attempting to connect to DADM Control Server!
DA Download Manager (DADM) Could not connect to DADM Control Server!
DA Download Manager (DADM) Restarting DADM HeartBeat!
DA Download Manager (DADM) OpenService failed (1060)
OnlineFeatures Connection failed.
General Loading - Start
This is from the dragon age logs as well, just trying to provide as much as I can
- Press the Windows key and "X" at the same time.
- Choose "command prompt (Administrator)" or "Power shell (Administrator)"
- At the prompt, copy and paste "chkdsk x: /f /r" (Without the quotes, change x to the drive letter of the drive DAi is installed on.) > ENTER.
- Choose "Y" at the dialogue > Restart the machine if necessary.
- Here is a guide on how to find the Chkdsk log after you are back in Windows. Load it up here please.
- Repair the game again > Test.
- @holger1405 I have done that and there are no logs to copy but i repaired the game and retried it but still no luck
@jamesthatc438 wrote:
I have done that and there are no logs to copy but i repaired the game and retried it but still no luckThat is very strange, there should be a log.
1. Hit Windows key and X.
2. Choose either “PowerShell (Administrator)” or “Command prompt (Administrator),” or "Windows Terminal (Administrator)", whichever option is offered.
3. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Checkhealth” without quotes. > ENTER.
4. If errors are found, notify us. If no errors were found reaped steps 1 & 2.
5. Inside PowerShell, CMD or Terminal enter “DISM.exe /Online /Cleanup-image /Restorehealth” without quotes. > ENTER.
6. The system will start validating soon. If it throws an error, please list it here.
7. After it reaches 100% reaped steps 1 & 2
8. Inside PowerShell, CMD or Terminal enter “sfc /scannow” without quotes > ENTER.
10. Post the message you receive at the end of the processes here.
