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triplecomb26960's avatar
triplecomb26960
5 years ago
Solved

Dragon Age Origins Ultimate Edition Missing DLL

Cannot launch Dragon Age Origins Ultimate Edition, which I own for Origin. It says that it is missing a character DLL and will not allow me to launch. It claims there is a license issue when I own th...
  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hey @triplecomb26960. 

    That error usually means that NVIDIA PhysX isn't installed on your PC. Dragon Age needs it in order to run. 

    When you've got a chance try downloading PhysX from the NVIDIA website to see if that helps. Let me know how it goes when you can. Thanks!

    /Kent

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @triplecomb26960. 

That error usually means that NVIDIA PhysX isn't installed on your PC. Dragon Age needs it in order to run. 

When you've got a chance try downloading PhysX from the NVIDIA website to see if that helps. Let me know how it goes when you can. Thanks!

/Kent

  • haruhifujioka14's avatar
    haruhifujioka14
    5 years ago

    I ran into the same issue, but nvidia will not let me install it since I already have a newer version on my pc. Any other suggestions?

    • EA_Kent's avatar
      EA_Kent
      Icon for Community Manager rankCommunity Manager
      5 years ago

      @haruhifujioka14 

      When you've got a chance would you mind posting a DxDiag so we can take a look? For more details on how to pull up the file check out the EA Help website. 

      Once you have the text file please attach it to this thread. Thanks!

      /Kent

      • strider0507's avatar
        strider0507
        5 years ago
        @EA_Kent I downloaded and installed the NVIDIA PhysX and now Dragon Age Origin is loading properly. I can play the game!

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