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Anonymous's avatar
Anonymous
12 years ago

Dragon Age: Origins Ultimate Edition (STEAM). DLC will not Install. Version 1.5 not recognised?

I bought the DA O Ultimate Edition through Steam a year ago, in December 2012, but I've been unable to access ANY of the DLC for the last year. 

Under the "Download Progress" Tab in Downloadable content, every item of DLC is listed. But NONE of it will install. Every attempt to install any of the DLC results in an "Install Failed" message. Under the "Details" panel for each piece of LDC, the Version numbers are listed in Red. But I know for a fact that my version of the game (Steam, DA O Ultimate Ed) is v1.05, so the game cannot possibly be out of date.

Could it be that its just not recognising that it's v1.5?

A year ago, I tried to fix this problem by following all the myriad solutions on the internet, Steam forums, Bioware forums, EA Answers HQ and youtube but nothing worked. I cannot find any solution that seems to be specific to my problem. I gave up, uninstalled DA O and got on with my life, playing other games that havn't given me a fraction of the hassle DA O has.

Now, 11 months later I've decided to try again, but STILL none of the "solutions" I found will work. I posted a thread here on Answers HQ a year ago asking for help with this problem, but over a year has passed and STILL I have received no answer.

Is the Steam version of DA:O Ultimate Ed. simply unsupported now? Am I being punished for buying the game on Steam instead of Origin?

7 Replies

  • The AHQ is for "player-to-player" technical self-help and game-play discussion.

    We're all just fellow gamers, doin' the best we can...

    Presuming that you had registered the game to begin with, you should be able to get "official support" from the EA Game Advisors through the Help Center.  They are the only ones who can peek under the covers at your account and see what's going on.

    Explain your situation and they can verify your account and help you get your game working.

    (NOTE: It may require a full download and re-install through EA/Origin.)

    Let us know what happens.

    Good Luck!

  • Anonymous's avatar
    Anonymous
    12 years ago

    Thanks, both of you. I have done research, but none of the solutions I've ever tried worked. I'll try out your suggestions.

    And I thought this was supposed to be the official ea support for dragon age. I'd followed link after link and came to this site, hence my frustration.

  • The AHQ sites are EA's official "Community Forums".  Except for a few "EA Community Managers" (aka "Forum Moderators") we're all just fellow players, doin' the best we can...

    "Official Support" is provided by the EA Game Advisors.  You can reach them through the Help Center.

  • Anonymous's avatar
    Anonymous
    12 years ago

    The problem has literally fixed itself, after a whole frustrating year and countless reinstalls. I now have access to all my DLC. If I did anything to fix it, I have no idea what that was.

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