Forum Discussion
EDIT: Just wanted to clarify that power was lost while in game in DAI
@LainsNavi I use a usb wired controller on mine, and when I log in sometimes, it shows the same thing. No controller detected, Sometimes I have to plug in the controller, turn it on, then launch the game.
I just tested it. I got that error as my controller is off. Then I went into the settings - controls and changed it in the settings even with it being off. Once I turned it on, it saw it and was able to use it.
I would also recommend downloading the Xbox apps so that you can update the controller on the PC which is just quicker.
- 11 months ago
Appreciate the assistance.
I've tried installing the Xbox App, as well as the XboX Accessories App. I went through the latter to troubleshoot, everything was working fine and I don't see where any update is needed or possible to do through either app
DAI options won't let me enable a controller because it still says it does not detect an Xbox controller. I've tried launching the game several times with a controller I have confirmed is working and active, it still will not detect it.
- EA_Shepard11 months ago
Community Manager
@LainsNavi Earlier when i logged in, it gave me the same error. Now when I log in with the controller plugged in and turned on. i no longer receive the error.
Can you repair the game and clear the EA app cache?
Make sure the controller is on and plugged in, then launch the game again. I fired it up on two machines and both just started working so it may just be a temp issue or a local issue with the game like a backend update happened.
- 11 months ago
Clearing the cache and repairing the game have not helped. I already had the controller plugged in and turned on. Still nothing.