Forum Discussion
@LainsNavi I use a usb wired controller on mine, and when I log in sometimes, it shows the same thing. No controller detected, Sometimes I have to plug in the controller, turn it on, then launch the game.
I just tested it. I got that error as my controller is off. Then I went into the settings - controls and changed it in the settings even with it being off. Once I turned it on, it saw it and was able to use it.
I would also recommend downloading the Xbox apps so that you can update the controller on the PC which is just quicker.
Appreciate the assistance.
I've tried installing the Xbox App, as well as the XboX Accessories App. I went through the latter to troubleshoot, everything was working fine and I don't see where any update is needed or possible to do through either app
DAI options won't let me enable a controller because it still says it does not detect an Xbox controller. I've tried launching the game several times with a controller I have confirmed is working and active, it still will not detect it.
- EA_Shepard11 months ago
Community Manager
@LainsNavi Earlier when i logged in, it gave me the same error. Now when I log in with the controller plugged in and turned on. i no longer receive the error.
Can you repair the game and clear the EA app cache?
Make sure the controller is on and plugged in, then launch the game again. I fired it up on two machines and both just started working so it may just be a temp issue or a local issue with the game like a backend update happened.
- 11 months ago
Clearing the cache and repairing the game have not helped. I already had the controller plugged in and turned on. Still nothing.
- EA_Shepard10 months ago
Community Manager