Forum Discussion

Not applicable

1 year ago

[EA app] DLC missing after switching from Origin

I switched over from Origin to EA a while ago at this point but when I did so none of my Sims 4 DLCs carried over with me. I purchased a LOT of DLCs for the game through different methods including a...

EA_Shepard

Community Manager

1 year ago

@tuckerjones86 This is a known issue. Your DLC isn't actually missing.

What we suggest for now is to uninstall any installs of Origin you have.

Go to EA.com and download a fresh install of the EA app.

I would uninstall the one you currently have.

Once installed go to DA and do a fresh install of the game. When you do this you should see an option to download all the DLC at the same time. Let us know if that shows up for you.

tuckerjones86

Not applicable

1 year ago

Oh shoot I just realized I made this post under Dragon Age sorry about that. I tried this but unfortunately, it did not change that its only showed the free holiday pack and one kit as available to download. Do you have any other suggestions on how to continue? Thank you for your help though I really appreciate it.