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SammieJ71's avatar
12 months ago

[EA app] Dragon Age II - won't launch

Recently reinstalled DA2 through the EA app (on the same computer I previously had the game installed) and when I try to launch the game I get a pop up that says 

"An update is required to launch this game. Visit the Game Hub to begin your update"

No update is showing on the game hub screen.

I have tried uninstalling the game, clearing the temp files, clearing the EA license folder, restarting the app, restarting my computer....

I would like to be able to replay the game before Veilguard comes out.

Any help would be appreciated

3 Replies

  • I read that some players could get around the error by manually changing the date on their PC to a year ago. However, I understand that this isn't ideal.

    Have you tried reinstalling EA app and/or deleting its cache? More info here: https://help.ea.com/en/help/ea/ea-app/game-download-install-load-troubleshoot/

    I wish I could help you further with troubleshooting, but I also just installed Dragon Age II and didn't experience the same problem, which makes it harder to follow along. This error isn't super uncommon, though, but I've seen it occur more with The Sims 4.

  • Clearing the cache actually opened up the repair option for the game...which hadn't been there previously. 

    Ran the repair, but still getting the same pop-up when I try to open the game. <sigh>

    Opened the task manager and it shows that the game is running, but it is not showing up.

    Just updated drivers, but can't update to Windows 11...wonder if that's the issue.