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Press the Windows key > Write "CMD" (Without the quotation marks) > Right click on "Command prompt" in the search results. > Run as administrator.
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Copy "findstr /c:"[SR]" %windir%\Logs\CBS\CBS.log >"%userprofile%\Desktop\sfcdetails.txt" (Without the quotation marks) into the prompt of the command prompt. > ENTER.
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Upload the "sfcdetails.txt" that is now on your desktop.
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- holger14052 years agoHero+
Ok, that was just a minor repair.
Continue with the second set of instructions in my post.- 2 years ago
Carried out rest of the steps till end. Still didnt launch.
Is there some game log or EA app log being generated which we can go through to see what actually happens behind the scene to prevent game being launched properly. Some file I can share ?
Also mentioning the EA app help center report I made EA app Dragon age not launching report id d366010d-e628-41c9-8510-4508f07dc9d5 several days back.
- holger14052 years agoHero+
@c496385ed2a57329 wrote:
Is there some game log or EA app log being generated which we can go through to see what actually happens behind the scene to prevent game being launched properly. Some file I can share ?
We would turn to Windows diagnostics. Unfortunately, for privacy reasons, I can't ask for some files here.
But for now, let's do some standard troubleshooting:- Make surre Steam and EA app are closed.
- Disable the internet connection of your PC.
- Go to your "C:\Users\<Your User Name>\Documents\Bioware\Dragon Age Inquisition" folder.
- Move the "Save" folder and move the "Save" and the "BIOGame" folders to your desktop. (The folder must be gone from the original path!)
- Test the game.
If that don't works:
Please preform a clean boot and test the Game in clean boot mode.
In clean boot:
- Make sure the "EABackgroundService" remains enabled under point 3 in the guide.
- Make sure your virus scanner and other security software and also Afterburner and similar software is disabled.
- Make sure any CORSAIR/Asus/Razor software is disable or deinstalled and that your GPU & CPU are not overclocked.
- Make sure only your Mouse and keyboard are connected to the PC
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