Error syncing cloud storage data
So when I try to run the game I get a message saying my saved games are out of sync.. which is fine.. however, then i try to sync using cloud data, I get an error saying "Error syncing cloud storag...
Forum Discussion
@Kerad2 Cloud syncing is an Origin thing, I don't think it's likely to be an issue with the game itself. It's possible your cloud saves are corrupted or something, perhaps you could try contacting support, they might be able to take a look. You can contact support here. (Be sure to set your country using the menu in the upper left corner. If your country isn't listed, it's suggested you use the US or UK. Some contact options are only available during certain times on certain days, if you have to use a different country, be sure to account for the time difference. If you opt for live chat, be aware the estimated wait time tends to be incorrect until it gets under 4 or 5 minutes, and if you're left waiting for an unreasonable amount of time try a different browser).
Or someone else could possibly come along with a helpful suggestion. 😛
EA_David
Community Admin
Community Admin@Kerad2 Ouch, it does sound like the saves themselves may be corrupted. In some rare cases clearing the Origin cache might help, you can find the steps to do so here: http://help.ea.com/en/article/origin-my-games-list-is-blank/
Past this unfortunately the saves might be lost. Would you have the saves on any other machines? Even if you uninstalled the game they should persist unless explicitly removed, perhaps they can be recovered?
