I can’t go online at all in dragon age inquisition
It won’t even let use my ea login and I don’t know why does anyone know of a solution if anyone does I’d greatly appreciate it
Forum Discussion
EA_David
Community Admin
Community Admin@driftking0000000 Hi, what error message do you get?
If you reset the password for the EA account linked to your game, does that help?
@EA_David Does my photo help explain my situation?
- EA_David
Unfortunately due to a temporary site issue the image is taking a bit longer than usual to showup.
I do notice that your posting account isn't linked to any games, so you will have another EA Account which you can try the reset on.
If you're not sure what it is, you can go to help.ea.com and log in using the PSN ID login option.
Then you can reset the password from here: https://myaccount.ea.com/cp-ui/aboutme/index?locale=en_US&errorCode=15900&gameId=ebisu- @EA_David I’ll try this real quick thanks for the tip
Whenever you get to see this photo why does it tell me that my account is ineligible then it says we’re sorry, but your EA account or your account for PSN is not eligible. Click the button below to logout your account for PSN. I don’t know why it’s saying this cause I have PS Plus
- EA_David
Sorry, the hosting of new images is still down on the site today.
To give some context, due to potential security concerns, an EA account may be temporarily locked, requiring a password reset in order to get it unlocked. Once this happens everything should be playable again, but before this point the error message is similar to the one you've mentioned.
Were you able to find a 2nd EA account and swap to it? It's worth noting this could have been set up a long time ago, and won't necessarily use the same email address as your PSN account.
