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Sorry, the hosting of new images is still down on the site today.
To give some context, due to potential security concerns, an EA account may be temporarily locked, requiring a password reset in order to get it unlocked. Once this happens everything should be playable again, but before this point the error message is similar to the one you've mentioned.
Were you able to find a 2nd EA account and swap to it? It's worth noting this could have been set up a long time ago, and won't necessarily use the same email address as your PSN account.
I've been juggling this same problem for a few days now as well. I had just downloaded DAI for the PS4 but it comes up with the same popup. I've been troubleshooting it (reset password, deleted and redownloaded the game and a few more ways) but it's still having the same issue. I tried logging into the ea site through PSN but also got the ineligible popup as well. I went on another ea game on my account and now that one isn't able to connect either so not really sure what's going on.
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