I can't download free DLC Destruction Map
I'm having problems with free Dragon Age inquisition DLC Destruction Map, Origin wants me to enter a code but this is a free DLC and it looks like in my library. I tried everything I can. I cannot co...
Forum Discussion
EA_David
Community Admin
Community Admin@kotobank147 Thank you for the extra info. I take it that this content worked ok before you grabbed EA Access? It appears that you started to play DAI with the trial, could you access this content after you upgraded to the purchased game?
It's possible that we're looking in the wrong place and there's just a local caching issue, can you try the cache clear steps detailed on this page?
https://help.ea.com/en-us/help/origin/origin/origin-my-games-list-is-blank/
@EA_David I followed every step carefully, but unfortunately it did not work. I bought the standart edition before I got the Origin Access. Since I did not try to download these packs before, I'm not sure if I had this problem from the start.
This is what I get when I download the Origin Access edition:
https://i.imgur.com/pPnslXz.jpg
This is the content using my purchased standard copy:
I don't have Destruction DLC map in the download list in either, I still get this error when I try to download it manually. 
https://imgur.com/a/qzjIg
- EA_David
@kotobank147Thank you for the information. I think further investigation would require changes to your account, which isn't something I'm able to do. I see you've contacted support before, but escalation wasn't available at the time. At this point I think an escalation is warranted, and your case may have highlighted an existing issue.
I'm sorry to refer you back to support, but they can get the ball rolling on an individual fix. I'll be sure to keep an eye on your case, hopefully this can be resolved soon.
