@Leora85 Thank you for responding. Strange, I had already tried contacting EA via the link you provided, but I only got the option of posting on these boards. Perhaps it was due to the time of day I tried it or the subject I chose. Now I got the option to initalize a live chat as well. I would have preferred an email option, though.
Since you have had time to play this game 10 times it looks like you have a huge amount of time to play computer games. Redoing a whole evening of game play is probably insignificant in that sense. For me it usually takes a couple of months completing a game of these proportions, so a setback like this feels like game breaking to me. The game was released more than a year ago, so I expected that any bugs that stopped game progress would have been fixed by now. Had I known about this bug I would of course have saved the game regularly, but since the autosave happened quite often I didn't see the need for it.
The number of people reporting this bug on this thread/board is only a small indication of how many it affects. It could affect countless players who doesn't care for various reasons (for example they don't mind replaying a whole evening), or they can't find their way to this particular board. I've found the same issue being reported on several other forums. Do you play the game on the same platform as me (PS4), by the way? If not, the perhaps that explains why you've never encountered the bug.
I'm sure there have been other game breaking bugs that needed to be adressed before this. However, the game is well over a year old now, so it should have been fixed by now.