Forum Discussion

Anonymous

11 years ago

Solved

Infinite Black Loading Screen "In your Heart Shall Burn" - Skyhold Crash

Hi.

I seem to have hit a dead end in my game after aiming the final trebuchet during In Your Heart Shall Burn quest, the game enters a cutscene and then an infinite Black Loading Screen with blinking Green Eye.

Nothing gets me past it that I have tried and the game still plays music and can be alt+f4'd Any idea how to fix this?

I have uploaded my savegame in case anyone here is so kind to skip through the cutscene for me and save at the other end of it!

http://www.filedropper.com/daisavequik718d8240

Thanks in advance

Update: A friend got me past that black loading screen, but when I load that further save, I immediately crash to desktop without error message. That save is in Skyhold, so presumably I have issues loading that area at all, even though I had no issues whatsoever with any of the other areas up until Skyhold (Haven, Hinterlands, Fallow Mire, Storm Coast, Val Royeaux, Oasis)

dragon age inquisition

Anonymous
11 years ago
Cleared game cache and verified game files andit seems to be working fine now, maybe a previous crash somehow corrupted something

27 Replies

Anonymous
11 years ago
i have the same issue and i cant play the game because of that
Anonymous
11 years ago
I am having the same issue too....
https://www.mediafire.com/?cyjefro9r022fyz
Can someone pls download my save and proceed the game forward and then upload it back.
I need to get past that loading screen
My character name is " Ihtasham ".
Anonymous
11 years ago
can you please upload your save game file...just past "In your heart shall burn".
or you can email me your save...
[edit: email address removed]
Anonymous
11 years ago
chloroprene : i have the same problem too. If u get a post "in your heart burning" save file , please upload it. Thanks
Anonymous
11 years ago
chloroprene, here's your savefile http://www.mediafire.com/download/tqb6d5qy6rkq6x3/DAISAVEAUTO7375530B.DAS
Anonymous
11 years ago
Can you help me with mine? I tried replaying the chapter and it still happens
https://www.mediafire.com/?8i2rwnybfjb020z
Anonymous
11 years ago
Sure.
Anonymous
11 years ago
https://www.mediafire.com/?16kudze4h6r4udw here it is, if you have any problem tell me.
Anonymous
11 years ago
Thanks, but the game closes when trying to load it.
So I kept looking online and found the solution that worked for me, maybe it'll help someone else:
Make sure you're on the latest game version (2.5 at the moment), and check the folder "Dragon Age Inquisition\Data\Win32\da3\layouts\inquisitorbase2\mainbase". The file "mainbase.sb" should be around 18 MB. For whatever reason if it's not that size, the correct mainbase.sb and mainbase.toc files might be in the previous folder (inquisitorbase2). Copy those files into the mainbase folder and try to play the game again.
Anonymous
11 years ago
That worked for me, thank you thank you thank you! I looked everywhere for solutions and this worked great 🙂
Thanks again 🙂