Also, the AMD cards WILL freeze your games if you do not update the drivers. I had the exact same problem with Ubisoft's Watchdogs 2. But once I updated the drivers, all was well and it never froze again.
The Radeon software screenshot shows that a new driver is ready to install. I'd say give it a shot, preferably as a clean installation when the option presents itself.
@Midevil_Chaos wrote:
Also, the AMD cards WILL freeze your games if you do not update the drivers.
Not as a rule. There are cases where a game runs better if you roll back to an older version.
There are older drivers for this GPU on the AMD website, but unfortunately they don't go back as far as the game's release.
Ok so I updated AMD to 20.7.2. As you suggested, I did a clean install - I completely uninstalled AMD, then reinstalled it at 20.7.2. I also realized I forgot to include I play with an Xbox One controller and bluetooth headphones. Thinking those may play some role, I just tried playing the game using keyboard and mouse and without headphones but unfortunately, it still crashed on me three times in a row.
Is there anything else I can do? I'm really disappointed I haven't been able to get this working, given my rig meets the minimum - and most of the recommended - specs for the game.
You could repair the game in Origin (right click the game to find the option). On Steam this is called "verify integrity of game files", which is somewhere in the properties. This will check your game files against the database and fix corrupt files.
It's also a possibility that the game behaves unpredictably on laptop hardware. BioWare used to include a disclaimer in their system requirements saying that laptop GPUs are not supported. They didn't do that with DAI, though.
If you suspect the GPU is at fault, you could send a bug report to AMD and they can have a look at it.
Could you list your specs using pcpartpicker? I'd like to see how similar/dissimilar it is to my build. It could help. Plus any AV/Antimalware.
