Forum Discussion

Community Admin

12 years ago

Solved

[Investigation] DLC Download Issues - please re-test download

Hi everyone, We need your help to get a better picture of the DLC issues some of you are still seeing. Please answer the following questions as detailed as possible: Is your game patched to ver...

EA_Spectre
12 years ago
That's good to hear, imponcrack and subannisrae! The team came back to me today and told me that they think they have found the error and fixed it.

Can you all please test if the download works for you now?

Thanks so much for your reports and your patience everyone. 😕mileyvery-happy:

sunwisecircles

Seasoned Adventurer

12 years ago

Thankyou, Ursula

version 1.05 - yes

os is Windows 7

I don't think I actually play through a client

I dowloaded DA Origins through Origin but downloaded Stone Prisoner through BSN

I have already tried these instructions - save target as DAZIP, if the computer tries to rename to a zip file then rename it back to DAZIP after download. Find daupdater.exe and double click to open. Click on select DAZIPs. Open this dazip and it will appear in the install tab.

No, it doesn't

When I check DLC in the DA Origins launcher it shows both Ultimate Edition and Stone Prisoner with download failure. They both also show up in my DLC list on BSN

After downloading was complete ?I know? and you either open or save the file - nothing seemed to happen though I tried both options

DA Origins was, as I said downloaded through Origin - the main game plays fine but I don't seem to have the extras

Stone Prisoner through BSN - nothing

Not sure what you mean by downloaded in-game

Again, thankyou - I hope you can spell it out for me in words of 1 syllable and large font

Eleanor

Imryll
12 years ago
1. Which OS are you running on your computer? Windows 7 Home Premium Service Pack 1
2. Which game version do you own? Dragon Age Origins Collector's Edition (on disc); Awakening (on disc)
3. I run the game without a client.

4. I installed the game to a virtual drive, i.e. a different location
5. Are you not able to download your DLC:
in-game? No
from the BioWare Social Network? I was able to download and install The Lucky Stone. I've not tried to download the other 14 DLCs from BSN.
6. Can you see your DLC on the BioWare Social Network? Yes
7. If you cannot download your DLC in-game can you download and install it through the BioWare Social Network? See question 5.

8. Are you not able to download specific DLC while all the other content works? Please name the DLC that does not work for you. The DLCs I cannot download in-game are: Battledress of the Provacateur for Origins; Battledress of the Provacateur for Awakening; Leliana's Song; Return to Ostagar; The Edge; The Lion's Paw; Memory Band; Warden's Keep; Collector's Edition; Blood Dragon Armor; The Stone Prisoner; Helm of the Deep; Amulet of the War Mage; Embri's Many Pockets; and The Lucky Stone. I was unable to download any DLC in-game.

9. If your DLC shows up as unauthorized or missing, have you tried the workarounds listed in this thread? This is not an issue for me.

10. Additional information: Please add any additional information that you think important.

In every case the content that wouldn't download in-game said that it required a version of the game earlier than 1.05 (this information is highlighted in red). Following instructions found on the BSN I installed Origins, installed Awakening, downloaded and installed Patch 1.05, restarted my computer, launched the game, logged in, and attempted to download the DLCs. I did not launch the game prior to restarting my computer.

When my hard drive began to show signs that it might be about to fail I uninstalled DAO and ME. Depending on whether EA stores information about uninstalls on their servers or on my drive this information may or may not be currently available. In any case, my being entitled to play the content doesn't appear to be at issue.

Thanks for sorting out what's going on with the in-game DLC downloader/installer. I look forward to a fix.