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258e62731f04677f's avatar
258e62731f04677f
Seasoned Newcomer
26 days ago

Login problem Dragon Age Inquisition on PS5

I just bought "Dragon Age Inquisition" and launching on PS5.
When I start the game and press options, it tries to log into my account.
But nothing happens after I enter the securty code from my email and press continue.
Here are the steps:
- The pgae shows my email connected with this EA account.
- I receive the email and enter the code.
- The security code-field turns green, indicating that the code seems correct.
- I navigate to the continue-button and press X
- Nothing happens. The screen is just frozen for a while, as if it's trying to connect in the background.
No progress-indicator whatsoever. 
- Then after about 10-15 seconds, I can start to navigate on the page again, for example go up and press resend Code, which just gives me another email message with the same security code.

And then repeat x times, nothing really happens. What should I do?

(I'm playing Dragon Age Veilguard without problems on the same machine, it works like a charm.)

Best Regards
/Christian

2 Replies

  • I managed to solve this myself by logging into my EA account at my desktop computer, and choose "Linked accounts" and then I could link my Playstation Network to this EA account, which in turn prompted me to log into my PS Network account (on that same desktop computer) to approve this linking.
    Then, when I started the game again on my PS5, I could immediately start the gameplay. No linking or login was needed.

  • epos2050's avatar
    epos2050
    Rising Newcomer
    6 days ago

    Thank you very much! This is 100% solution. 

    EA create the quests not only in games but for ps users as well. facepalm..